Is this, as a 'driver' considered to be under the hardware support group? Or, since the only actual use of the Atape driver I'm aware of is to tie TSM to IBM tape libraries and drives, is this a part of TSM?
I just moved TSM from a P5-550 to a dedicated LPAR on a P6-550. In the process we went from AIX 5.3-06 to AIX 5.3-07. We did a fresh install of TSM 5.5.0.0 and installed the most current Atape driver (11 something whatever's on the download site). After the migration we enabled alternate pathing on our drives with no problems. Then we tried to set alternate pathing on the library (smc) devices and got the message that "Alternate Pathing Feature is not supported by Library". Well, it bloody well worked several hours earlier on the same library. We dropped back to the previous version of Atape, used in the other system - 10.7.3.0 - and get the same error message. According to ALMS, "Path Failover" is enabled (a TS-3500). We have four control points defined in the library. I opened a PMR with Tivoli -- and I've gotten a call from entitlements, indicating they can find no record of us having support for Atape . . . Thus the question. We do have support for TSM Enterprise Edition (and that showed up in the entitlement database). Do I need to route the PMR to hardware? Or do I need to teach Tivoli support about their product? TIA Tom Kauffman NIBCO, Inc CONFIDENTIALITY NOTICE: This email and any attachments are for the exclusive and confidential use of the intended recipient. If you are not the intended recipient, please do not read, distribute or take action in reliance upon this message. If you have received this in error, please notify us immediately by return email and promptly delete this message and its attachments from your computer system. We do not waive attorney-client or work product privilege by the transmission of this message.
