On Thu, Feb 12, 2009 at 6:09 PM, Andrew Raibeck <[email protected]> wrote:
> Steve, no, these are not Java apps. > > Of course, until there is a trace to see where the delay comes from, I > cannot say for sure... but one of the things that the backup-archive client > does, that the other components do not do, is initialize VSS and build the > VSS exclude list (files that VSS says to exclude from backup). And it is > there that my suspicion lies. If my guess is correct, then this is probably > a VSS issue, not TSM (per se). > OK, thanks. I had to leave the datacenter for today. The splash screen was still glaring at me. Hopefully I will see more tomorrow (0800 EST). > > Best regards, > > Andy > > Andy Raibeck > IBM Software Group > Tivoli Storage Manager Client Product Development > Level 3 Team Lead > Internal Notes e-mail: Andrew Raibeck/Tucson/i...@ibmus > Internet e-mail: [email protected] > > IBM Tivoli Storage Manager support web page: > > http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html > > > The only dumb question is the one that goes unasked. > The command line is your friend. > "Good enough" is the enemy of excellence. > > "ADSM: Dist Stor Manager" <[email protected]> wrote on 02/12/2009 > 05:28:40 PM: > > > [image removed] > > > > Re: TSM Client GUI hanging at initializing > > > > Steve Stackwick > > > > to: > > > > ADSM-L > > > > 02/12/2009 05:48 PM > > > > Sent by: > > > > "ADSM: Dist Stor Manager" <[email protected]> > > > > Please respond to "ADSM: Dist Stor Manager" > > > > Thanks, Andy. > > > > I've done as you said and started the GUI. Interestingly, I've installed > the > > TDP for SQL and, using the dsmcutil tool, a service for the BAClient and > the > > SQL Server TDP. They both installed and contacted the server OK, so maybe > > I'll get backups even if I can't run the client tools locally. > > > > Question: are dsmc and dsm java apps? Could that be the problem? > > > > Steve > > > > > > On Thu, Feb 12, 2009 at 5:15 PM, Andrew Raibeck <[email protected]> > wrote: > > > > > My guess is that the slow startup is VSS-related. > > > > > > Try adding this to your options file: > > > > > > traceflags service > > > tracefile c:\somefilename > > > > > > (you can name the trace file whatever you want, enclose in double > quotes if > > > the file name contains blanks) > > > > > > Then start dsmc and wait for the prompt to appear. > > > > > > After you get the prompt, quit out of the client. > > > > > > Then look in the trace... while much of it might not make sense, what > you > > > want to focus on is the time stamps that begin each line of trace > output. > > > Look for a large gap between two trace lines, which would indicate at > that > > > point in the trace, the client attempted to call some function and > > > experienced a delay. > > > > > > Alternatively, it might not be one big time gap, but lots of smaller > (but > > > not insignificant) gaps in time. > > > > > > Best regards, > > > > > > Andy > > > > > > Andy Raibeck > > > IBM Software Group > > > Tivoli Storage Manager Client Product Development > > > Level 3 Team Lead > > > Internal Notes e-mail: Andrew Raibeck/Tucson/i...@ibmus > > > Internet e-mail: [email protected] > > > > > > IBM Tivoli Storage Manager support web page: > > > > > > http://www.ibm.com/software/sysmgmt/products/support/ > > IBMTivoliStorageManager.html > > > > > > > > > The only dumb question is the one that goes unasked. > > > The command line is your friend. > > > "Good enough" is the enemy of excellence. > > > > > > "ADSM: Dist Stor Manager" <[email protected]> wrote on 02/12/2009 > > > 05:07:55 PM: > > > > > > > Re: TSM Client GUI hanging at initializing > > > > > > > > Steve Stackwick > > > > > > > > to: > > > > > > > > ADSM-L > > > > > > > > 02/12/2009 05:09 PM > > > > > > > > Sent by: > > > > > > > > "ADSM: Dist Stor Manager" <[email protected]> > > > > > > > > Please respond to "ADSM: Dist Stor Manager" > > > > > > > > Note that, on the same machine, I just installed the SQL Server TDP > and > > > it > > > > works just fine, connects to the TSM server, backs up, etc. This has > got > > > to > > > > be a client bug. > > > > > > > > On Thu, Feb 12, 2009 at 4:57 PM, Thomas Denier < > > > > [email protected]> wrote: > > > > > > > > > -----Steve Stackwick wrote: ----- > > > > > > > > > > >I have a W2K3 SP2 32bit server whose brand new TSM 5.5.1 client > > > > > >install is behaving peculiarly. The GUI hangs at Initializing > > > > > >(though it does start after a *LONG* time), the command line hangs > > > > > >at an open window, likewise. > > > > > >The usual suspects: this is not a cluster, and the admin sez he > > > > > >tried to apply the VSS fix and was told it was superseded by what > > > > > >was already on the machine. Any clues? > > > > > > > > > > Is there any chance that the DNS servers are specificed incorrectly > > > > > and you are waiting for a succession of queries to time out? The > > > > > quick test for this is to specify the server address in dotted > > > > > decimal form. This eliminates any dependence on DNS, and hence > > > > > will eliminate the delay if it is due to DNS problems. > > > > > > > > > > > > > > > > > > > > > -- > > > > Stephen Stackwick > > > > Jacob & Sundstrom, Inc. > > > > 401 East Pratt St., Suite 2214 > > > > Baltimore, MD 21202-3003 > > > > (410) 539-1135 * (866) 539-1135 > > > > [email protected] > > > > > > > > > > > -- > > Stephen Stackwick > > Jacob & Sundstrom, Inc. > > 401 East Pratt St., Suite 2214 > > Baltimore, MD 21202-3003 > > (410) 539-1135 * (866) 539-1135 > > [email protected] > -- Stephen Stackwick Jacob & Sundstrom, Inc. 401 East Pratt St., Suite 2214 Baltimore, MD 21202-3003 (410) 539-1135 * (866) 539-1135 [email protected]
