>> On Tue, 23 Jun 2009 10:30:51 -0400, Wanda Prather <[email protected]> said:
> But It's very frustrating for me, because TSM marketing materials > are very poor, IMHO, and don't explain well what the impact of TSM's > features will be on the user's long-term management and support > costs. IBM"s sales force, in many cases that I've seen, have very > poor understanding of TSM and can't explain it well, and have no > training whatever in the differences between TSM and Commvault. Amen, sister. And here's another echo of the same tune. I was asking a central IT shop why they hadn't even discussed the TSM possibility with me as they were contemplating Sharepoint backups. Their comment: > Honestly, we get much of our product info from the product teams and > sales reps at MS conferences. Gold partners and such. IBM is > *never* represented well or even mentioned as a major player in the > MS backup scene, so it is overlooked. So perhaps the blame should > be placed with IBM for not doing a better job of marketing to MS > technical folks at MS technical conferences and trade shows. > For SharePoint there are a few vendors that are frequently mentioned > by presenters and folks on the product teams. These vendors are > highly visible and reach out to potential business in the SharePoint > arena. Never heard TSM mentioned. Never noticed them at the shows. > Never been reached out to by them. So other than you providing a > TSM service on campus, there's been no trail of breadcrumbs anywhere > leading us towards TSM as a viable alternative to things like > AvePoint and CommVault... > I knew we could backup raw data with TSM, but quick, granular > restore at the document level in SharePoint?? If so, I had no idea > - due in large part to their lack of marketing to 'my crowd'. So > nothing personal against you or your service at all. - Allen S. Rout
