You mention that the API does not install, but you don't say how you know this. What makes you think it isn't installed? If it was just that you didn't see the files, in 5.5 the API will install underneath C:\Program Files\Common Files.
Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Hartford/i...@ibmus Internet e-mail: [email protected] IBM Tivoli Storage Manager support web page: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. "ADSM: Dist Stor Manager" <[email protected]> wrote on 2010-03-18 11:53:46: > [image removed] > > API will not install > > Huebner,Andy,FORT WORTH,IT > > to: > > ADSM-L > > 2010-03-18 11:54 > > Sent by: > > "ADSM: Dist Stor Manager" <[email protected]> > > Please respond to "ADSM: Dist Stor Manager" > > We have a server that will not install the API when we install the > agent. This in turn causes the TDPSQL to not work. We have tried > uninstalling everything and then installed the agent using a custom > install to insure the API is selected, still no luck. The install > does to return any errors. > Has anyone seen this before? > > Windows 2003 x64 > Agent 5.5.2.1 x64 > TDPSQL 5.5.2.0 x64 > > Also tried with no success: > Installed 5.4.2.3, API installed, upgraded to 5.5.2.1 and the API is removed. > Reinstalled 5.5.2.1 > Repaired 5.5.2.1 > Installed 5.5.2.1 from different source > Selected for install both 32bit and 64bit API > Bad language > > > > Andy Huebner > > > This e-mail (including any attachments) is confidential and may be > legally privileged. If you are not an intended recipient or an > authorized representative of an intended recipient, you are > prohibited from using, copying or distributing the information in > this e-mail or its attachments. If you have received this e-mail in > error, please notify the sender immediately by return e-mail and > delete all copies of this message and any attachments. > > Thank you.
