Andy, Here are the "strange" results. By strange, I mean, it says the logs are on: f:\tsmlogs\ (confirmed) but nothing in the DSM.OPT it says we are using, point to there.
In case it might be effecting things, this server is running the Domino TDP. C:\Program Files\Tivoli\TSM\baclient>dsmcutil query /name:"Dogwood TSM Scheduler" TSM Windows NT Client Service Configuration Utility Command Line Interface - Version 6, Release 2, Level 3.0 (C) Copyright IBM Corporation, 1990, 2011, All Rights Reserved. Last Updated Feb 24 2011 TSM Api Version 6.2.3 Command: Query TSM Client Service Parameters Machine: DOMINO37(Local Machine) Connecting to service 'Dogwood TSM Scheduler' ... Service Configuration/Status: Service Name : Dogwood TSM Scheduler Image Path : "C:\Program Files\Tivoli\TSM\baclient\dsmcsvc.exe" Logon Account : LocalSystem Start Type : Auto Current Status : Started TSM Client Service Registry Settings: Client Service Type = Client Scheduler Service Options file = C:\Program Files\Tivoli\TSM\baclient\dsm.opt TSM Client Node = DOGWOOD Event Logging = YES Comm Protocol = (value not currently set) Server = (value not currently set) Server Port = (value not currently set) Schedule Log = f:\tsmlogs\dsmsched.log Error Log = f:\tsmlogs\dsmerror.log Cluster Enabled = (value not currently set) Cluster Name = (value not currently set) C:\Program Files\Tivoli\TSM\baclient> Zoltan Forray TSM Software & Hardware Administrator Virginia Commonwealth University UCC/Office of Technology Services [email protected] - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html From: Andrew Raibeck <[email protected]> To: [email protected] Date: 07/23/2011 05:55 AM Subject: Re: [ADSM-L] How do you deal with the 7B296FB0-376B-497e-B012--9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 file Sent by: "ADSM: Dist Stor Manager" <[email protected]> Hi Zoltan, Identify the name of the scheduler service. If you don't know it, use the TSM dsmcutil utility to identify what TSM service(s) you have: dsmcutil list Pick out the scheduler service name, then run: dsmcutil query /name:"scheduler_service_name" for example: dsmcutil query /name:"tsm central scheduler service" (names are case insensitive) It should show you which dsm.opt file is being used, as well as if any non-default error log and schedule log files are being used. Verify the dsm.opt file that is being used. If it is different than the one you think it is, that would be another explanation for your adding SNAPSHOTPROVIDERFS VSS to the options file did not work. Best regards, Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS Internet e-mail: [email protected] IBM Tivoli Storage Manager support web page: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager "ADSM: Dist Stor Manager" <[email protected]> wrote on 2011-07-22 13:18:57: > From: Zoltan Forray/AC/VCU <[email protected]> > To: [email protected] > Date: 2011-07-22 13:22 > Subject: Re: How do you deal with the 7B296FB0-376B-497e- > B012--9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 file > Sent by: "ADSM: Dist Stor Manager" <[email protected]> > > What should we check? We checked permissions of the service as Richard > suggested, but it is set to "local system" - the default. > > FWIW, this was working - last entry in the dsmerror.log is 07/11/2011 - > user says "nothing has changed" other than the private IP address it uses. > > > Zoltan Forray > TSM Software & Hardware Administrator > Virginia Commonwealth University > UCC/Office of Technology Services > [email protected] - 804-828-4807 > Don't be a phishing victim - VCU and other reputable organizations will > never use email to request that you reply with your password, social > security number or confidential personal information. For more details > visit http://infosecurity.vcu.edu/phishing.html > > > > From: > Andrew Raibeck <[email protected]> > To: > [email protected] > Date: > 07/22/2011 01:08 PM > Subject: > Re: [ADSM-L] How do you deal with the > 7B296FB0-376B-497e-B012--9C450E1B7327-2P-1.C7483456- > A289-439d-8115-601632D005A0 > file > Sent by: > "ADSM: Dist Stor Manager" <[email protected]> > > > > Also check to see if the scheduler service is pointing to a different > location for the schedule log. > > Best regards, > > Andy Raibeck > IBM Software Group > Tivoli Storage Manager Client Product Development > Level 3 Team Lead > Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS > Internet e-mail: [email protected] > > IBM Tivoli Storage Manager support web page: > http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/ > Tivoli_Storage_Manager > > > "ADSM: Dist Stor Manager" <[email protected]> wrote on 2011-07-22 > 11:25:24: > > > From: Richard Sims <[email protected]> > > To: [email protected] > > Date: 2011-07-22 12:39 > > Subject: Re: How do you deal with the 7B296FB0-376B-497e- > > B012--9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 file > > Sent by: "ADSM: Dist Stor Manager" <[email protected]> > > > > On Jul 22, 2011, at 11:00 AM, Zoltan Forray/AC/VCU wrote: > > > > > ... > > > > > > This is still failing. Another strange thing is there is no > dsmsched.log > > > file. I have to get the messages from the server actlog. > > > > Zoltan - > > > > Does the process have write permission to the directory where the > > scheduler log would be written, as specified by the SCHEDLOGName > > client option? (That client system's options file may need updating.) > > > > Richard Sims
