Hi,

I see the error you are referring to in the logs, but I don't see any
further attempts made after the failure.  Can you please post the
RequestId from the SOAP XML log for the successful request?

Thanks,
- Eric Koleda, AdWords API Team

On Aug 13, 2:50 am, ColPanic <[email protected]> wrote:
> Hi,
>
> We are trying to download creative reports for our master account. We
> request 4 reports, one for each of the last four days. Sometimes the
> getReportJobStatus call returns the following response:
>
> AxisFault
>  faultCode: {http://schemas.xmlsoap.org/soap/envelope/}
> Server.userException
>  faultSubcode:
>  faultString: Either this object does not exist, or this user does not
> have permission to access it.
>  faultActor:
>  faultNode:
>  faultDetail:
>         {https://adwords.google.com/api/adwords/v13}fault:
>        <ns1:code>5</ns1:code>
>
>        <ns1:message>Either this object does not exist, or this user
> does not have permission to access it.</ns1:message>
>
>        <ns1:trigger>Job ID: 654920440</ns1:trigger>
>
> However, when we try to download the same report again half an hour
> later, it works. So my question is, why do we get  this response
> sometimes?
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