I sent it on 17/12/09 On 4 jan, 13:35, AdWords API Advisor <[email protected]> wrote: > Hi Melissa, > > I couldn't find any email from you in that inbox. When did you send > it? > > Best, > - Eric > > On Jan 4, 1:07 pm, Melissa <[email protected]> wrote: > > > I wrote to adwords api and i'm waiting for further investigation > > > On 14 déc 2009, 10:25, AdWords API Advisor > > > <[email protected]> wrote: > > > Hi Melissa, > > > > To further investigate I will need the ID of the ad group in > > > question. Please email it to [email protected] and then > > > update this thread afterwards. > > > > Best, > > > - Eric Koleda, AdWords API Team > > > > On Dec 11, 2:51 pm, Melissa <[email protected]> wrote:> We're > > > currently using the v13 of the API and running a synchronization > > > > process on a campaign. For each adgroup of the campaigns we're > > > > calling "getAllCriteria". Everything works fine (as it always does) > > > > except for a particular adgroup. When we call the function on this > > > > adgroup we're getting a "(500)Internal Server Error". We waited a few > > > > days to see if the problem would go away on it's own (as they always > > > > do), but no luck this time, we consistently get the Internal Server > > > > Error. The same call works normally for all other adgroups (and for > > > > all other adgroups of other campaigns as well). The adgroup happens > > > > to be deleted, but so are some of the other adgroups of the campaign. > > > > > Where do we go from here? What else should I post to get some help.
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