Thanks for that explanation, I've just notice that I can replace "Client Email" by "Client Customer Id" and that works fine as well. In this way I don't have to create a new login for each concerned Accounts. Thanks !
On 23 mar, 15:42, AdWords API Advisor <[email protected]> wrote: > Hi, > > My apologies for the confusion. I looked up the client email address > that was generating the error and it's a legacy login. In the AdWords > UI you can see this under "My account" -> "Account access" and in the > table under the "Access level" column will be "Your old, shared login" > for legacy logins. Legacy logins aren't supported in v2009, which is > why you only got this error in v2009. To use this API with this > account you will need to add a new login to the account and use that > email address in the API request. > > Best, > - Eric > > On Mar 22, 6:35 am, TompiT <[email protected]> wrote: > > > Hi, > > > Thanks for your help, this client account exists, the email used is > > correct and the token used for the MCC is valid and has access to this > > account from adwords web interface. > > Indeed, with v13 API all works fine with the same value, but it seems > > to be different under v200909. > > > On 19 mar, 19:26, AdWords API Advisor <[email protected]> > > wrote: > > > > Hi, > > > > Can you confirm that this client account exists and that the MCC > > > account that the authToken was generated for has access to the > > > account? > > > > Best, > > > - Eric Koleda, AdWords API Team > > > > On Mar 19, 8:41 am, TompiT <[email protected]> wrote: > > > > > Hi, > > > > > While trying to get an adgroup informations by id adgroup using > > > > v200909 AdGroupServiceInterface we get the following exception from > > > > API : > > > > AuthenticationError.CLIENT_EMAIL_INVALID @ ; trigger:'gb-aw- > > > > [email protected]' > > > > We have the same problem by trying to get data from different > > > > campaigns or adgroups. > > > > Note that our code is also used for other accounts and we don't have > > > > any issue, it just appears on one account. > > > > > Could you help us to find what is wrong with that ? > > > > Thanks in advance, > > > > > Find below the SOAP informations (request/response) > > > > ---------------------- > > > > Request : > > > > ---------------------- > > > > <?xml version="1.0" encoding="UTF-8"?> > > > > <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/ > > > > envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" > > > > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> > > > > <soapenv:Header> > > > > <ns1:RequestHeader soapenv:actor="http://schemas.xmlsoap.org/ > > > > soap/actor/next" soapenv:mustUnderstand="0" xmlns:ns1="https:// > > > > adwords.google.com/api/adwords/cm/v200909"> > > > > <ns1:authToken xmlns:ns1="https://adwords.google.com/api/ > > > > adwords/cm/v200909">******</ns1:authToken><ns1:clientEmail>gb-aw- > > > > [email protected]</ > > > > ns1:clientEmail><ns1:developerToken>myDevToken</ > > > > ns1:developerToken><ns1:userAgent>AdWords API Java Client Library - > > > > v7.1.0 - myUserAgent</ns1:userAgent><ns1:validateOnly>false</ > > > > ns1:validateOnly> > > > > </ns1:RequestHeader> > > > > </soapenv:Header> > > > > <soapenv:Body> > > > > <get xmlns="https://adwords.google.com/api/adwords/cm/ > > > > v200909"> > > > > <selector> > > > > <adGroupIds>329941153</adGroupIds> > > > > </selector> > > > > </get> > > > > </soapenv:Body> > > > > </soapenv:Envelope> > > > > ---------------------- > > > > Response : > > > > ---------------------- > > > > <?xml version="1.0" encoding="UTF-8"?> > > > > <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> > > > > <soap:Header> > > > > <ResponseHeader xmlns="https://adwords.google.com/api/adwords/ > > > > cm/v200909"> > > > > <requestId>2f53bc5eb69660a5636dfb67acfa9e0a</ > > > > requestId><operations>0</operations><responseTime>149</ > > > > responseTime><units>0</units> > > > > </ResponseHeader> > > > > </soap:Header> > > > > <soap:Body> > > > > <soap:Fault> > > > > <faultcode>soap:Server</ > > > > faultcode><faultstring>AuthenticationError.CLIENT_EMAIL_INVALID @ ; > > > > trigger:'[email protected]'</faultstring> > > > > <detail> > > > > <ApiExceptionFault xmlns="https://adwords.google.com/ > > > > api/adwords/cm/v200909"> > > > > <message>AuthenticationError.CLIENT_EMAIL_INVALID > > > > @ ; trigger:'[email protected]'</ > > > > message><ApplicationException.Type>ApiException</ > > > > ApplicationException.Type> > > > > <errors xsi:type="AuthenticationError" > > > > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> > > > > <fieldPath/><trigger>gb-aw- > > > > [email protected]</ > > > > trigger><ApiError.Type>AuthenticationError</ > > > > ApiError.Type><reason>CLIENT_EMAIL_INVALID</reason> > > > > </errors> > > > > </ApiExceptionFault> > > > > </detail> > > > > </soap:Fault> > > > > </soap:Body> > > > > </soap:Envelope> -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Have you migrated to v200909 yet? The v13 sunset is on April 22, 2010. Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en To unsubscribe from this group, send email to adwords-api+unsubscribegooglegroups.com or reply to this email with the words "REMOVE ME" as the subject.
