Hello Google team,
Thank you very much for the explanation. I now have a better understanding of the configuration flow for a campaign's conversion goals. However, I still don't quite understand how I could fix this issue to prevent the error from appearing for our user: - How can I know when a conversion goal configuration will be valid and not empty/invalid before the user performs the operation? - How can I know which conversion goals are valid/relevant/active in my client's account and show them only that? (In this case, only show GET_DIRECTIONS~GOOGLE_HOSTED, as the Google Ads Manager UI does, to avoid invalid configurations). El domingo, 6 de julio de 2025 a la(s) 10:09:48 p.m. UTC-5, Google Ads API Forum Advisor escribió: > Hi, > > I would like to inform you that the error 'EMPTY_CONVERSION_GOALS' > indicates that the campaign is using campaign override goals but has no > goals configured. Please be informed that when you override the > customer-level goals for a campaign by issuing a > CampaignConversionGoalOperation > <https://developers.google.com/google-ads/api/reference/rpc/v20/CampaignConversionGoalOperation> > or > using a custom goal > <https://developers.google.com/google-ads/api/docs/conversions/goals/campaign-goals#custom_goals>, > > Google Ads will no longer apply future CustomerConversionGoal changes to > any of the campaign's CampaignConversionGoal objects. The > CampaignConversionGoal objects are completely independent from that point > forward and will remain so unless you transition the campaign back to using > customer-level goals by updating its conversion goal campaign configuration > as described in this document > <https://developers.google.com/google-ads/api/docs/conversions/goals/campaign-goals#goal_configuration_level> > . > > Kindly note that when you set biddable true for CONTACT~GOOGLE_HOSTED and > biddable false for all other GOOGLE_HOSTED conversion goals, you are > essentially telling Google Ads that for this specific campaign, you want to > override the account-level conversion goals and only bid on > CONTACT~GOOGLE_HOSTED. The error EMPTY_CONVERSION_GOALS suggests that even > though you've made CONTACT~GOOGLE_HOSTED biddable, Google Ads is perceiving > the overall configuration for this campaign's goals as "empty" or invalid. > > When you set campaign-level conversion goals, Google Ads expects a > complete specification of all goals that should be considered for that > campaign. By setting some to false and one to true, you are essentially > defining the entire set of campaign-level goals. If the combination of your > true and false settings results in a state where Google Ads determines > there are no valid or applicable goals for the campaign to optimize for > (other than the CONTACT one), it can trigger this error. I would suggest > you refer to the guide Campaign goals > <https://developers.google.com/google-ads/api/docs/conversions/goals/campaign-goals> > to > get more information. > > Also, please be informed that the GET_DIRECTIONS~GOOGLE_HOSTED is the only > Google-hosted conversion action that is currently properly configured, > enabled, and considered eligible for conversion tracking within your > client's Google Ads account, or specifically for the location assets > associated with this campaign. Google Ads only shows conversion actions > that are relevant and active for the account and campaign type. > > I hope this helps! Feel free to get back to us in case of any further > queries. > > > Thanks, > > [image: Google Logo] Google Ads API Team > Feedback > How was our support today? > > [image: rating1] > <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=1&entry.295079254=500Ht00001rhBBKIA2> > > [image: rating2] > <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=2&entry.295079254=500Ht00001rhBBKIA2> > > [image: rating3] > <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=3&entry.295079254=500Ht00001rhBBKIA2> > > [image: rating4] > <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=4&entry.295079254=500Ht00001rhBBKIA2> > > [image: rating5] > <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=5&entry.295079254=500Ht00001rhBBKIA2> > > [2025-07-07 03:08:39Z GMT] This message is in relation to case > "ref:!00D1U01174p.!500Ht01rhBBK:ref" (ADR-00317015) > > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. 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