Hi,

Just to inform you, I clicked on *"Reply privately to author"* while 
sending my response, but it appears to have been posted *publicly*. Kindly 
check if the message was received as a private reply or if there's any 
issue with the system.

Thanks,

On Tuesday, July 8, 2025 at 1:51:52 PM UTC+5:30 Google Ads API and AdWords 
API Forum wrote:

Hi,

Thank you for reaching out to the Google Ads API support team.

I would like to inform you that the segment insights metrics are not 
accessible as per the documentation of the Google Ads API 
<https://developers.google.com/google-ads/api/docs/start>. Kindly note 
that, I will raise a request for this feature to become available in the 
Google Ads API. However, I cannot provide a scheduled timeline for its 
availability in the API. So, I would recommend you to follow our Blog Post 
<https://ads-developers.googleblog.com/search/label/google_ads_api> and Release 
Notes <https://developers.google.com/google-ads/api/docs/release-notes> for 
future updates.

In order to assist you further with why there is a discrepancy in the 
custom segments data between the Google Ads UI and the Google Ads API, I 
request you kindly share the Google Ads account customer ID under which 
these custom segments are present so that we can assist you better. We 
would like to specify first the following when comparing the value of the 
Google Ads UI and Google Ads API.

   - The segments and fields of the API and UI should be the same.
   - The date range should also be the same.
   - Comparing the API and UI at the same level as much as possible

You can send the details via *Reply privately to the author option*, or *direct 
private reply* to this email.

Thanks & Regards,
Google Ads API support team.

On Monday, July 7, 2025 at 6:49:13 PM UTC+5:30 [email protected] wrote:

Hello Team,

I’m currently working with *Custom Segments* using the Google Ads API and 
would appreciate your help in clarifying two points:

   1. 
   
   In the Google Ads UI, while creating a Custom Segment, I notice there is 
   a section for *“Segment Insights”* (screenshot attached and highlight 
   with red rectangle).
   → Could you please confirm whether these insights are accessible through 
   the Google Ads API?
   2. 
   
   In the UI, I can see only *4 Custom Segments* under Audience Manager 
   (Screenshot attached).
   However, when I query via the API using the following GAQL:
   *SELECT custom_audience.description, custom_audience.id 
   <http://custom_audience.id>, custom_audience.members, custom_audience.type, 
   custom_audience.resource_name, custom_audience.status, custom_audience.name 
   <http://custom_audience.name> FROM custom_audience WHERE 
   custom_audience.status = 'ENABLED' * 
   
   → I am getting *7 segments*. Can you please explain the reason for this 
   difference?
   
Thanks in advance for your support.

Best regards,
Amit Tomar

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