Hi All,

We are actively working on solving this issue, please stay tuned for more 
updates.

Best,

-David Torres - AdWords API Team

On Friday, March 30, 2012 2:14:28 PM UTC-4, Yaron Elkayem wrote:
>
> Hello to the Google support team,
>
> we are experiencing lots of internal API errors in Production.
>
> respons exemple upon Keywords service mutate:
> <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";>
>   <soap:Header>
>     <ResponseHeader xmlns="
> https://adwords.google.com/api/adwords/cm/v201109";>
>       <requestId>0004bc7983e099900a3461ca00004625</requestId>
>       <serviceName>CampaignCriterionService</serviceName>
>       <methodName>mutate</methodName>
>       <operations>37</operations>
>       <responseTime>30316</responseTime>
>       <units>37</units>
>     </ResponseHeader>
>   </soap:Header>
>   <soap:Body>
>     <soap:Fault>
>       <faultcode>soap:Server</faultcode>
>       <faultstring>[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
> com.google.ads.api.services.common.error.InternalApiError.&lt;init&gt;(InternalApiErro]</faultstring>
>       <detail>
>         <ApiExceptionFault xmlns="
> https://adwords.google.com/api/adwords/cm/v201109";>
>           <message>[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
> com.google.ads.api.services.common.error.InternalApiError.&lt;init&gt;(InternalApiErro]</message>
>           
> <ApplicationException.Type>ApiException</ApplicationException.Type>
>           <errors>
>             <fieldPath />
>             <trigger />
>             
> <errorString>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR</errorString>
>             <ApiError.Type>InternalApiError</ApiError.Type>
>             <reason>UNEXPECTED_INTERNAL_API_ERROR</reason>
>           </errors>
>         </ApiExceptionFault>
>       </detail>
>     </soap:Fault>
>   </soap:Body>
> </soap:Envelope>
>
> could you let us know what is the source of the problem?
> cheers
> ye
>
>

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