Hi Maria,

Since this is not an AdWords API specific question but rather a product 
question, I suggest that you ask it on the product forum 
instead. https://www.en.adwords-community.com/t5/AdWords-Community/ct-p/AdWords

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Monday, 12 November 2012 07:31:55 UTC-8, MariaV wrote:
>
>
> Hello, I have a couple of questions about phone numbers in an ad copy.
> I saw this announcement: 
> http://googlemobileads.blogspot.ie/2011/08/improving-user-experience-and-reporting.html
>  
> and am wondering if this is still valid as for some reason the phone 
> numbers I put in my ad copy are not clickable on mobile devices.
>
> Would the dashes between the digits be a reason for this ?
> Maybe the reason is that I place a phone number in the middle of the ad 
> copy (not in the beginning and not at the end of the ad)? 
>
>
> Another question is related to phone numbers in the ad headline. According 
> to Google's policy it is not allowed to place a phone number in an ad 
> headline, however I have seen a couple of ads that do have clickable phone 
> numbers instead of their headlines. Maybe that is something different than 
> an ad headline ? 
>
> Thank you!
>

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