Hi, I see quite a few differences with the other thread. In my case: - The problem does not appear consistently. Sometimes a week passes by with no problems. - The problem occurs with different report types - The problem occurs with multiple accounts - If the problem occurs, it is always 06:32 CEST. Never another time. Note that only a few accounts are scheduled at that time, the bulk is scheduled two hours earlier and never had this problem.
I got one again this morning. It is for the same account as I mentioned previously (809-081-3184) but this time it occurred with an AUTOMATIC_PLACEMENTS_PERFORMANCE_REPORT, not ACCOUNT_PERFORMANCE_REPORT. The account report is the first report requested, and the automatic placement report is about the seventh - which means that the first six were OK. The response headers: Content-Length 983 Content-Type text/html; charset=UTF-8 Date Thu, 12 Dec 2013 05:31:11 GMT Server GFE/2.0 Report XML: <reportDefinition> <selector xmlns="https://adwords.google.com/api/adwords/cm/v201306";> <fields>CampaignId</fields> <fields>AdGroupId</fields> <fields>Domain</fields> <fields>Impressions</fields> <predicates> <field>CampaignStatus</field> <operator>IN</operator> <values>ACTIVE</values> <values>PAUSED</values> <values>DELETED</values> </predicates> <predicates> <field>AdGroupStatus</field> <operator>IN</operator> <values>ENABLED</values> <values>PAUSED</values> <values>DELETED</values> </predicates> </selector> <reportName xmlns="https://adwords.google.com/api/adwords/cm/v201306";>AutomaticPlacementInfo_All_Time</reportName> <reportType xmlns="https://adwords.google.com/api/adwords/cm/v201306";>AUTOMATIC_PLACEMENTS_PERFORMANCE_REPORT</reportType> <dateRangeType xmlns="https://adwords.google.com/api/adwords/cm/v201306";>ALL_TIME</dateRangeType> <downloadFormat xmlns="https://adwords.google.com/api/adwords/cm/v201306";>GZIPPED_XML</downloadFormat> <includeZeroImpressions xmlns="https://adwords.google.com/api/adwords/cm/v201306";>false</includeZeroImpressions> </reportDefinition> Finally, you suggested to try this without GZIP - I assume you suspect a problem there? I'm afraid it is not feasible to try without compression. The last time the report above succeeded for the same account, it was over 1 MB in size: without compression it would become way too big. Regards, Zweitze de Vries On Thursday, December 12, 2013 1:47:32 AM UTC+1, Takeshi Hagikura (AdWords API Team) wrote: > > Hi Zwelte, > > Thanks for letting us know it. > Looks similar to this > thread<https://groups.google.com/d/msg/adwords-api/c9h4nKqKPV4/N1mnswsDFlIJ> > . > > Can you please try a different download format (CSV, XML) to see if it > works? > > Best, > - Takeshi, AdWords API Team > > On Thursday, December 5, 2013 3:59:22 AM UTC-8, Zweitze wrote: >> >> We got it again today... The good news is that we now log the headers. >> This was the request: >> >> Request POST to /api/adwords/reportdownload/v201306: >> >> <?xml version="1.0"?> >> <reportDefinition> >> <selector xmlns="https://adwords.google.com/api/adwords/cm/v201306";> >> <fields>AccountDescriptiveName</fields> >> <fields>AccountCurrencyCode</fields> >> <fields>AccountTimeZoneId</fields> >> <fields>Impressions</fields> >> <fields>AccountId</fields> >> </selector> >> <reportName >> xmlns="https://adwords.google.com/api/adwords/cm/v201306";>AdwordsReportAccountInfo_All_Time</reportName> >> >> >> <reportType >> xmlns="https://adwords.google.com/api/adwords/cm/v201306";>ACCOUNT_PERFORMANCE_REPORT</reportType> >> >> >> <dateRangeType >> xmlns="https://adwords.google.com/api/adwords/cm/v201306";>ALL_TIME</dateRangeType> >> >> >> <downloadFormat xmlns=" >> https://adwords.google.com/api/adwords/cm/v201306";>GZIPPED_XML</downloadFormat> >> >> >> <includeZeroImpressions xmlns=" >> https://adwords.google.com/api/adwords/cm/v201306";>true</includeZeroImpressions> >> >> >> </reportDefinition> >> >> Note: the contents were actually URL encoded. >> >> Request headers: >> Content-Type >> application/x-www-form-urlencoded >> Authorization >> GoogleLogin auth=DQAA....r8eQ >> clientCustomerId >> 8090813184 >> developerToken >> kNkf...qg_g >> returnMoneyInMicros >> True >> User-Agent >> Adwords API by Maxlead >> Host >> adwords.google.com >> Content-Length >> 1097 >> Accept-Encoding >> gzip, deflate >> >> Response HTTP 502, "Bad Gateway". >> >> Unfortunately the content of the response was lost. Here are the response >> headers: >> Content-Length >> 983 >> Content-Type >> text/html; charset=UTF-8 >> Date >> Thu, 05 Dec 2013 05:30:50 GMT >> Server >> GFE/2.0 >> >> >> The developer token is the developer token issued to MCC 437-819-4458. >> The request was fired four times with 30 seconds in between, the data >> above is from the last attempt. >> >> >> Regards >> >> >> >> On Thursday, November 21, 2013 6:04:39 AM UTC+1, Takeshi Hagikura >> (AdWords API Team) wrote: >>> >>> Hi Zwelzte, >>> >>> Thanks for the input. >>> >>> Can you please send me your following? >>> - developer token >>> - (If possible) full request and response logs including HTTP headers >>> >>> A developer token is very sensitive info, please make sure you send only >>> me using "Reply to author" from the top right corner. >>> >>> Best, >>> - Takeshi, AdWords API Team >>> >>> On Wednesday, November 20, 2013 9:22:47 PM UTC+9, Zweitze wrote: >>>> >>>> Unfortunately my response headers were lost. >>>> But I looked a bit further back, I found similar errors on Oct 25 (on >>>> three accounts), Nov 7 (two accounts), Nov 9 (1 account), Nov 18 (1 >>>> account), Nov 19 (1 account). >>>> >>>> But: these errors ALWAYS occured at 06:32h CEST! >>>> Mind you, we get hundreds to thousands of reports each day, but we only >>>> get HTTP 502 at 06:32h. >>>> >>>> I should mention a 502 qualifies for retries in our software: in all >>>> cases the fourth attempt failed. Between the attempts the software waits >>>> 30 >>>> seconds. >>>> >>>> Hope this helps. >>>> >>>> On Wednesday, November 20, 2013 7:43:38 AM UTC+1, Takeshi Hagikura >>>> (AdWords API Team) wrote: >>>>> >>>>> Thanks everyone, >>>>> >>>>> I'm not able to reproduce it though, it may happen in a specific time >>>>> or sporadically. >>>>> To look into this further, can you please share the following? >>>>> >>>>> - Do you always see the same error when you get 502? >>>>> - Can you please share the error response in more detail including >>>>> HTTP response headers? >>>>> >>>>> Best, >>>>> - Takeshi, AdWords API Team >>>>> >>>>> On Tuesday, November 19, 2013 10:50:22 PM UTC+9, Zweitze wrote: >>>>>> >>>>>> I had this on Nov 18 and 19, both at the same time, 06:32h CEST. >>>>>> Report request: >>>>>> >>>>>> <reportDefinition> >>>>>> <selector xmlns="https://adwords.google.com/api/adwords/cm/v201306";> >>>>>> <fields>AccountDescriptiveName</fields> >>>>>> <fields>AccountCurrencyCode</fields> >>>>>> <fields>AccountTimeZoneId</fields> >>>>>> <fields>Impressions</fields> >>>>>> <fields>AccountId</fields> >>>>>> </selector> >>>>>> <reportName >>>>>> xmlns="https://adwords.google.com/api/adwords/cm/v201306";>AdwordsReportAccountInfo_All_Time</reportName> >>>>>> >>>>>> >>>>>> <reportType >>>>>> xmlns="https://adwords.google.com/api/adwords/cm/v201306";>ACCOUNT_PERFORMANCE_REPORT</reportType> >>>>>> >>>>>> >>>>>> <dateRangeType xmlns=" >>>>>> https://adwords.google.com/api/adwords/cm/v201306";>ALL_TIME</dateRangeType> >>>>>> >>>>>> >>>>>> <downloadFormat xmlns=" >>>>>> https://adwords.google.com/api/adwords/cm/v201306";>GZIPPED_XML</downloadFormat> >>>>>> >>>>>> >>>>>> <includeZeroImpressions xmlns=" >>>>>> https://adwords.google.com/api/adwords/cm/v201306";>true</includeZeroImpressions> >>>>>> >>>>>> >>>>>> </reportDefinition> >>>>>> >>>>>> This report was tried four times with 30 seconds between the attempts >>>>>> - all attempts failed. >>>>>> Note that in a lot of instances everything goes well, for hundreds of >>>>>> reports it was OK (allthough I don't know how many retries were needed >>>>>> for >>>>>> those...) >>>>>> >>>>>> Note that we run the most reports between 04:30h and 05:30h CEST, >>>>>> without problems. But at 06:32h we do get problems... >>>>>> >>>>>> Hope this helps. >>>>>> >>>>>> >>>>>> >>>>>> On Thursday, November 14, 2013 11:40:01 AM UTC+1, Takeshi Hagikura >>>>>> (AdWords API Team) wrote: >>>>>>> >>>>>>> Hi, >>>>>>> >>>>>>> I'm not able to reproduce it. >>>>>>> If it's still reproducible, please share detailed steps. >>>>>>> >>>>>>> Best, >>>>>>> - Takeshi, >>>>>>> >>>>>>> On Wednesday, November 13, 2013 11:16:55 AM UTC+9, >>>>>>> mobile...@gmail.com wrote: >>>>>>>> >>>>>>>> is adwords down right now? getting 502 server error >>>>>>>> >>>>>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://googleadsdeveloper.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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