Hi Zwelte, 

Thanks for the input. 
Let me confirm, looks like the request doesn't include clientCustomerId 
header. Is it expected? (Are you using the credential from the AdWords 
client account?)
Also can you please let me know from what account you got the auth token? 
(I'd like to make sure if it has only the read-only permission. The issue 
we saw a week ago was about that case)

Best,
- Takeshi, AdWords API Team

On Monday, February 24, 2014 7:13:39 PM UTC+9, Zweitze wrote:
>
> Takeshi,
>
> The production server has no SOAP logs, this is from a development 
> machine. The error is the same.
>
> -----------------BEGIN API CALL---------------------
>
> Request
> -------
>
>
> <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="
> http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsi="
> http://www.w3.org/2001/XMLSchema-instance"; xmlns:xsd="
> http://www.w3.org/2001/XMLSchema";><!--POST 
> /api/adwords/mcm/v201309/CustomerService
> User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client 
> Protocol 2.0.50727.4247)
> VsDebuggerCausalityData: 
> uIDPo9cWft9bg6tGr1kOxu6Be3AAAAAAK8VYx9gIBE+vUme4lYh0P4X3HGS7wyJEuuG91ZtjG8MACQAA
> Content-Type: text/xml; charset=utf-8
> SOAPAction: ""
> Host: adwords.google.com
> Content-Length: 1003
> Accept-Encoding: gzip
> TimeStamp: Mon, 24 Feb 2014 11:04:46 GMT
> --><soap:Header><RequestHeader xmlns="
> https://adwords.google.com/api/adwords/mcm/v201309";><authToken xmlns="
> https://adwords.google.com/api/adwords/cm/v201309";>******</authToken><developerToken
>  
> xmlns="https://adwords.google.com/api/adwords/cm/v201309";>******</developerToken><userAgent
>  
> xmlns="https://adwords.google.com/api/adwords/cm/v201309";>Adwords API by 
> Maxlead (AwApi-DotNet/16.5.1, Common-Dotnet/2.0.1, .NET CLR/2.0.50727.4247, 
> gzip)</userAgent></RequestHeader></soap:Header><soap:Body><get xmlns="
> https://adwords.google.com/api/adwords/mcm/v201309"; 
> /></soap:Body></soap:Envelope>
>
> Response
> --------
>
>
> <soap:Envelope 
> xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";><!--Content-Encoding: 
>
> X-Content-Type-Options: nosniff
> X-Frame-Options: SAMEORIGIN
> X-XSS-Protection: 1; mode=block
> Content-Length: 550
> Cache-Control: private, max-age=0
> Content-Type: text/xml; charset=UTF-8
> Date: Mon, 24 Feb 2014 10:05:08 GMT
> Expires: Mon, 24 Feb 2014 10:05:08 GMT
> Server: GSE
> TimeStamp: Mon, 24 Feb 2014 11:04:46 GMT
> --><soap:Header><ResponseHeader xmlns:ns2="
> https://adwords.google.com/api/adwords/cm/v201309"; xmlns="
> https://adwords.google.com/api/adwords/mcm/v201309";><ns2:requestId>0004f3241b3ebbd80ade6f8500004a13</ns2:requestId><ns2:serviceName>CustomerService</ns2:serviceName><ns2:methodName>get</ns2:methodName><ns2:operations>0</ns2:operations><ns2:responseTime>265</ns2:responseTime></ResponseHeader></soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>[OperationAccessDenied.ACTION_NOT_PERMITTED
>  
> @ class 
> com.google.ads.boulder.api.services.customer.GetAction]</faultstring><detail><ApiExceptionFault
>  
> xmlns="https://adwords.google.com/api/adwords/mcm/v201309"; xmlns:ns2="
> https://adwords.google.com/api/adwords/cm/v201309";><ns2:message>[OperationAccessDenied.ACTION_NOT_PERMITTED
>  
> @ class 
> com.google.ads.boulder.api.services.customer.GetAction]</ns2:message><ns2:ApplicationException.Type>ApiException</ns2:ApplicationException.Type><ns2:errors
>  
> xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; 
> xsi:type="ns2:OperationAccessDenied"><ns2:fieldPath></ns2:fieldPath><ns2:trigger></ns2:trigger><ns2:errorString>OperationAccessDenied.ACTION_NOT_PERMITTED</ns2:errorString><ns2:ApiError.Type>OperationAccessDenied</ns2:ApiError.Type><ns2:reason>ACTION_NOT_PERMITTED</ns2:reason></ns2:errors></ApiExceptionFault></detail></soap:Fault></soap:Body></soap:Envelope>
> -----------------END API CALL-----------------------
>
> Thanks in advance!
>
>
>
>
>
>
> On Monday, February 24, 2014 7:16:15 AM UTC+1, Takeshi Hagikura (AdWords 
> API Team) wrote:
>>
>> Hi Zweltze, 
>>
>> Ok, I'll look into it. 
>> Are these requestIds right?
>> 0004f2e91b0162a00ade6f8500001bf0
>> 0004f2e914916bb80ade47070000657c
>>
>> I couldn't find the logs for those requestIds. 
>>
>> Is it possible to share your request and response XML logs (other than 
>> sensitive info)?
>> If you are reluctant to share it here, you can send me privately from the 
>> "Reply to the author" from the top right corner.
>>
>> Best,
>> - Takeshi, AdWords API Team
>>
>> On Friday, February 21, 2014 10:33:08 PM UTC+9, Zweitze wrote:
>>>
>>> Takeshi,
>>>
>>> The problem is not solved.
>>> 0004f2e91b0162a00ade6f8500001bf0
>>> 0004f2e914916bb80ade47070000657c
>>> The calls were made 3+ hours after your post.
>>>
>>> Thanks in advance!
>>>
>>>
>>> On Friday, February 21, 2014 9:19:49 AM UTC+1, Takeshi Hagikura (AdWords 
>>> API Team) wrote:
>>>>
>>>> Hi Zweltze,
>>>>
>>>> Thanks for the report. 
>>>> There was an issue that 
>>>> caused OperationAccessDenied.ACTION_NOT_PERMITTED.
>>>> The issue that caused the OperationAccessDenied.ACTION_NOT_PERMITTED 
>>>> has been fixed. 
>>>>
>>>> Can you please try the same request?
>>>>
>>>> Best,
>>>> - Takeshi, AdWords API Team
>>>>
>>>> On Thursday, February 20, 2014 12:03:03 AM UTC+9, Zweitze wrote:
>>>>>
>>>>> Hi all,
>>>>>
>>>>> Since a week or so I get OperationAccessDenied.ACTION_NOT_PERMITTED 
>>>>> when calling CustomerService.Get(). This happens on a few customers.
>>>>>
>>>>> Why is that?
>>>>>
>>>>> Sample RequestId 0004f2c0d37ef0c80ade62c6000002ab
>>>>> Many more are available.
>>>>>
>>>>>
>>>>> Thanks in advance!
>>>>>
>>>>

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