Hi Josh,
I did use the correct customer id but while checking it i noticed it was 
not connected to a test MCC. I created a MCC account and connected it 
properly to the child account but the i still keep getting the incomplete 
singup error.
I also opened a ticket in the support form you reffered me to but i got no 
reply so far.

On Tuesday, September 2, 2014 4:48:23 PM UTC+3, Josh Radcliff (AdWords API 
Team) wrote:
>
> Hi Eli,
>
> Have you tried setting the clientCustomerId 
> <https://developers.google.com/adwords/api/docs/guides/soap#clientCustomerId> 
> header 
> to the customer ID of one of the *child* AdWords accounts of your test 
> MCC?
>
> Cheers,
> Josh, AdWords API Team
>
> On Sunday, August 31, 2014 8:22:01 AM UTC-4, [email protected] wrote:
>>
>> Thanks Josh.
>> I checked again and we did accept the terms and did enter the billing 
>> information as required.
>> In any case I used the contact form in the guide you refereed me to and 
>> reported the problem.
>>
>> Thanks again,
>> Eli
>>
>> On Friday, August 29, 2014 4:15:11 PM UTC+3, Josh Radcliff (AdWords API 
>> Team) wrote:
>>>
>>> Hi Eli,
>>>
>>> Billing info needs to be setup and terms and conditions must be accepted 
>>> on the *production* MCC (the one with the developer token). I can see 
>>> that terms & conditions have not been accepted yet on your production MCC. 
>>> Please follow the instructions in our Common Errors Guide 
>>> <https://developers.google.com/adwords/api/docs/common-errors#QuotaCheckError>.
>>>  
>>> That guide also contains contact information you can use if you have 
>>> trouble with the billing or terms & conditions setup.
>>>
>>> Cheers,
>>> Josh, AdWords API Team
>>>
>>> On Thursday, August 28, 2014 10:20:19 AM UTC-4, [email protected] 
>>> wrote:
>>>>
>>>> Hi,
>>>> When making requests with a  production key to test a MCC i get an 
>>>> INCOMPLETE_SIGNUP error.
>>>> I followed the instructions in other posts and made sure the billing 
>>>> info is updated and the terms contract has been approved.
>>>> Can you please help?
>>>>
>>>> Test customer id: 879-695-1428
>>>> Production customer id: 471-076-9636
>>>>
>>>> Thanks,
>>>> Eli
>>>>
>>>

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