Hi there, we're having some issues sending conversions through the adwords
API (those used in [1]).
We managed to get all the authentication/authorization tokens for making
the adwords session work (we based our code on the examples in attached
java client in [1], and we generated the refresh token with the
adwords.axis.auth.GetRefreshToken utility from [2]). We also sent a bunch
of conversions until the 8th of november, and we saw them tracked in the
google's Adwords account page correctly. Then, we pushed some more
conversions until 14th of november, then on sunday 16 november (conversions
sent were about the entire day of saturday 15 november and part of sunday):
so we went even further, automating the offline conversions sending every
day.
The problem is that in our Adwords account page we don't see any conversion
after the 8th of november. Even stranger, on 14th of november we were
seeing conversions until that day, but some day later those conversions
disappeared, and only the conversions until the 8th of november remained.
The conversions sending in API lead near-always to the same feedback, i.e.
some EXPIRED_CLICK or CONVERSION_PRECEDES_CLICK, related to few conversions
of those sent, before and after the 14th of november. The source code
pushing conversions is the same (java, v201409). In those days we switched
from a basic access api token to a standard access api token (it could be
helpful for troubleshooting).
Here follows the inspection of the
com.google.api.ads.adwords.axis.v201409.cm.OfflineConversionFeedOperation
object that carries a single conversion:
item OfflineConversionFeed (id=107)
__equalsCalc null
__hashCodeCalc false
conversionCurrencyCode "USD" (id=111)
conversionName "imported" (id=114)
conversionTime "20141116 112149 Europe/Rome" (id=115)
conversionValue Double (id=116)
value 0.11
googleClickId "examplevalue" (id=119)
We create a list of feed operations given a list of these instances:
OfflineConversionFeedOperation offlineConversionOperation = new
OfflineConversionFeedOperation();
offlineConversionOperation.setOperator(Operator.ADD);
offlineConversionOperation.setOperand(enrichedConversion.conversionFeed);
and then we send them with the feed service
OfflineConversionFeedServiceInterface offlineConversionFeedService =
adWordsServices.get(session,
OfflineConversionFeedServiceInterface.class);
OfflineConversionFeedReturnValue offlineConversionReturnValue =
offlineConversionFeedService
.mutate(conversionOperations.toArray(
new OfflineConversionFeedOperation[conversionOperations.size
()]));
We don't understand why we don't see conversions in our account page
considering that the API response is successfull. Is there someone that
could help us in the troubleshooting process? Thank you
[1]:
https://developers.google.com/adwords/api/docs/guides/importing-conversions
[2]:
https://github.com/googleads/googleads-java-lib/tree/master/examples/adwords_axis
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