Hi, We are calling CustomerService to get the customer Id, we don't have that on our side. Also according to your documentation about Customer Service-'It has a get method that *takes no arguments* and returns a Customer record containing fields such as customerI' It suggests that when calling Customer Service, we don't need to pass you any argument.
clientCustomerID is used to obtain info for a specific account. We failed before we even reach that step. For us, it's first call CustomerService to get customer id. Then call ManagedCustomerService to get account info. We failed at the first step. So I don't think it's because we didn't pass in clientCustomerId. Just in case, we tried importing from a MCC user in our production environment, it succeeded. >From the SOAP response, there's a request ID, can we use it to nail down to the exact error? That'll help a lot. Thank you! Thanks Ashley On Friday, August 28, 2015 at 2:09:25 PM UTC-7, Anthony Madrigal wrote: > > HI Ashley, > > Are you using your MCC account to make this request or a client account? > If it is an MCC account, you will need to specify the *clientCustomerId. > *Here > are more details on the CustomerService > <https://developers.google.com/adwords/api/docs/guides/managing-accounts#customerservice> > . > > I also noticed you are using v201502. I suggest updating your client > library to v201506 > <https://developers.google.com/adwords/api/docs/clientlibraries>. > > Regards, > Anthony > AdWords API Team > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/c562ada6-4dc1-43d4-8037-ef380183f390%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
