I can get labels using C# on .NET 4.5, v201601 and without predicates. I
get actual labels, not label ids.
My only help was pointing out that predicate values should be passed as an
array of string, not as an array of long.
I suggest running it again, recording the requestId in the response, and
posting that requestId here. The engineers in this forum can figure out
what happened using those requestId, provided it's recent.
On Wednesday, April 13, 2016 at 2:20:46 AM UTC+2, Yang wrote:
>
> Thanks for the suggestion. Just tried and it still doesn't work. Does it
> work for you? I.e. are you even able to pull any non-null AccountLabels out
> of the ManagedCustomerService, using the latest version, v201603?
>
> On Wednesday, April 13, 2016 at 6:38:05 AM UTC+8, Zweitze wrote:
>>
>> Try passing the predicate values as string, as they should be:
>>
>> {'predicates': [{'operator': 'IN', 'field': 'AccountLabels', 'values':
>> [*'4038216', '4038261'*]}], 'fields': ['AccountLabels', 'CanManageClients',
>> 'CompanyName', 'CurrencyCode', 'CustomerId', 'DateTimeZone', 'Name',
>> 'TestAccount'], 'paging': {'startIndex': '0', 'numberResults': '500'}}
>>
>>
>>
>>
>> On Tuesday, April 12, 2016 at 2:47:48 PM UTC+2, Yang wrote:
>>>
>>> Hi Josh. I'm having the same issue. I'm using the python client library,
>>> v201603 for your reference. I'm using the same top-level MCC for both
>>> AccountLabelService (which works) and ManagedCustomerService, which
>>> doesn't. If I use the the "AccountLabels" in the predicate of the selector,
>>> it fails with the following:
>>>
>>> WebFault: Server raised fault:
>>> '[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @
>>> com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro]'
>>>
>>> However, if I just include "AccountLabels" as a column but not in the
>>> predicate, the query works but the results do not contain any
>>> "accountLabel" field. Below is my selector passed into
>>> ManagedCustomerService.
>>>
>>>
>>> {'predicates': [{'operator': 'IN', 'field': 'AccountLabels', 'values':
>>> [4038216, 4038261]}], 'fields': ['AccountLabels', 'CanManageClients',
>>> 'CompanyName', 'CurrencyCode', 'CustomerId', 'DateTimeZone', 'Name',
>>> 'TestAccount'], 'paging': {'startIndex': '0', 'numberResults': '500'}}
>>>
>>> Pls help, thanks!
>>>
>>> Yang
>>>
>>>
>>>
>>> On Friday, June 5, 2015 at 5:06:41 AM UTC+8, Josh Radcliff (AdWords API
>>> Team) wrote:
>>>>
>>>> Hi,
>>>>
>>>> It looks like you may be setting the *clientCustomerId* SOAP header to
>>>> the child account, in which case you won't get the account labels back in
>>>> the response because they are defined in the MCC account (437-819-4458),
>>>> not the child account.
>>>>
>>>> Instead, please try setting the *clientCustomerId* SOAP header to the
>>>> MCC account that owns the account labels (437-819-4458 in this case), then
>>>> add a predicate on *CustomerId* if you want to limit the request to
>>>> specific child accounts.
>>>>
>>>> Thanks,
>>>> Josh, AdWords API Team
>>>>
>>>> On Wednesday, June 3, 2015 at 5:56:20 PM UTC-4, Zweitze wrote:
>>>>>
>>>>> Hi,
>>>>>
>>>>> I'm trying to retrieve the labels of an account. To my surprise it is
>>>>> always NULL.
>>>>> Sample code (C#)
>>>>>
>>>>> ManagedCustomerService mcs = User.GetService(
>>>>> AdWordsService.v201502.ManagedCustomerService);
>>>>>
>>>>> Selector Selector = new Selector();
>>>>> Selector.fields = new string[] { "CustomerId", "AccountLabels",
>>>>> "Name", "CompanyName", "CanManageClients" };
>>>>>
>>>>> ManagedCustomerPage mcp = mcs.get(Selector);
>>>>>
>>>>> And then I end up with exactly one ManagedCustomer, where attributes
>>>>> customerId, name, companyName and canManageClients are all set, but
>>>>> accountLabels is not.
>>>>> I tested this with MCC 437-819-4458 (meaning, the refreshToken was
>>>>> issued to a login to this MCC) and CustomerId 892-838-4200. In the
>>>>> AdWords web interface, when logged in to the same MCC, I see two labels.
>>>>>
>>>>> A recent RequestId of such a call is 000517a3e84613800ac216e46100e07b.
>>>>>
>>>>> I tried with requesting fewer fields, just CustomerId and
>>>>> AccountLabels, but attribute accountLabels remain empty. What am I doing
>>>>> wrong?
>>>>>
>>>>> Thank in advance!
>>>>>
>>>>
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