Thanks Josh and Zweitze for all the help. It works now for me if I change the version back to v201601. I was getting this error when using v201603 which is the latest release.
Yang On Thursday, April 14, 2016 at 12:38:59 AM UTC+8, Josh Radcliff (AdWords API Team) wrote: > > Hi, > > Thanks, Zweitze, for helping out here. I just confirmed that with my test > manager account, I *do* get back account labels if I include > *AccountLabels* in the selector. > > <ns2:entries> > <ns2:name>Test 3</ns2:name> > <ns2:customerId>...</ns2:customerId> > <ns2:accountLabels> > <ns2:id>4099876</ns2:id> > <ns2:name>Express</ns2:name> > </ns2:accountLabels> > </ns2:entries> > > I also confirmed I was able to filter by *AccountLabels*, but make sure > that you use one of *CONTAINS_ALL*, *CONTAINS_ANY*, or *CONTAINS_NONE* when > filtering on this field > <https://developers.google.com/adwords/api/docs/guides/labels#use_your_labels_to_retrieve_objects>, > > since the field is a collection of label IDs. > > <ns10:predicates xmlns:ns10=" > https://adwords.google.com/api/adwords/cm/v201601";> > <ns10:field>*AccountLabels*</ns10:field> > <ns10:operator>CONTAINS_ANY</ns10:operator> > <ns10:values>4099876</ns10:values> > </ns10:predicates> > > Please give that a try and let me know if you're still encountering issues. > > Thanks, > Josh, AdWords API Team > > On Wednesday, April 13, 2016 at 5:39:46 AM UTC-4, Zweitze wrote: >> >> I can get labels using C# on .NET 4.5, v201601 and without predicates. I >> get actual labels, not label ids. >> My only help was pointing out that predicate values should be passed as >> an array of string, not as an array of long. >> >> I suggest running it again, recording the requestId in the response, and >> posting that requestId here. The engineers in this forum can figure out >> what happened using those requestId, provided it's recent. >> >> >> On Wednesday, April 13, 2016 at 2:20:46 AM UTC+2, Yang wrote: >>> >>> Thanks for the suggestion. Just tried and it still doesn't work. Does it >>> work for you? I.e. are you even able to pull any non-null AccountLabels out >>> of the ManagedCustomerService, using the latest version, v201603? >>> >>> On Wednesday, April 13, 2016 at 6:38:05 AM UTC+8, Zweitze wrote: >>>> >>>> Try passing the predicate values as string, as they should be: >>>> >>>> {'predicates': [{'operator': 'IN', 'field': 'AccountLabels', 'values': >>>> [*'4038216', '4038261'*]}], 'fields': ['AccountLabels', >>>> 'CanManageClients', 'CompanyName', 'CurrencyCode', 'CustomerId', >>>> 'DateTimeZone', 'Name', 'TestAccount'], 'paging': {'startIndex': '0', >>>> 'numberResults': '500'}} >>>> >>>> >>>> >>>> >>>> On Tuesday, April 12, 2016 at 2:47:48 PM UTC+2, Yang wrote: >>>>> >>>>> Hi Josh. I'm having the same issue. I'm using the python client >>>>> library, v201603 for your reference. I'm using the same top-level MCC for >>>>> both AccountLabelService (which works) and ManagedCustomerService, which >>>>> doesn't. If I use the the "AccountLabels" in the predicate of the >>>>> selector, >>>>> it fails with the following: >>>>> >>>>> WebFault: Server raised fault: >>>>> '[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ >>>>> com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro]' >>>>> >>>>> However, if I just include "AccountLabels" as a column but not in the >>>>> predicate, the query works but the results do not contain any >>>>> "accountLabel" field. Below is my selector passed into >>>>> ManagedCustomerService. >>>>> >>>>> >>>>> {'predicates': [{'operator': 'IN', 'field': 'AccountLabels', 'values': >>>>> [4038216, 4038261]}], 'fields': ['AccountLabels', 'CanManageClients', >>>>> 'CompanyName', 'CurrencyCode', 'CustomerId', 'DateTimeZone', 'Name', >>>>> 'TestAccount'], 'paging': {'startIndex': '0', 'numberResults': '500'}} >>>>> >>>>> Pls help, thanks! >>>>> >>>>> Yang >>>>> >>>>> >>>>> >>>>> On Friday, June 5, 2015 at 5:06:41 AM UTC+8, Josh Radcliff (AdWords >>>>> API Team) wrote: >>>>>> >>>>>> Hi, >>>>>> >>>>>> It looks like you may be setting the *clientCustomerId* SOAP header >>>>>> to the child account, in which case you won't get the account labels >>>>>> back >>>>>> in the response because they are defined in the MCC account >>>>>> (437-819-4458), >>>>>> not the child account. >>>>>> >>>>>> Instead, please try setting the *clientCustomerId* SOAP header to >>>>>> the MCC account that owns the account labels (437-819-4458 in this >>>>>> case), >>>>>> then add a predicate on *CustomerId* if you want to limit the >>>>>> request to specific child accounts. >>>>>> >>>>>> Thanks, >>>>>> Josh, AdWords API Team >>>>>> >>>>>> On Wednesday, June 3, 2015 at 5:56:20 PM UTC-4, Zweitze wrote: >>>>>>> >>>>>>> Hi, >>>>>>> >>>>>>> I'm trying to retrieve the labels of an account. To my surprise it >>>>>>> is always NULL. >>>>>>> Sample code (C#) >>>>>>> >>>>>>> ManagedCustomerService mcs = User.GetService( >>>>>>> AdWordsService.v201502.ManagedCustomerService); >>>>>>> >>>>>>> Selector Selector = new Selector(); >>>>>>> Selector.fields = new string[] { "CustomerId", "AccountLabels", >>>>>>> "Name", "CompanyName", "CanManageClients" }; >>>>>>> >>>>>>> ManagedCustomerPage mcp = mcs.get(Selector); >>>>>>> >>>>>>> And then I end up with exactly one ManagedCustomer, where attributes >>>>>>> customerId, name, companyName and canManageClients are all set, but >>>>>>> accountLabels is not. >>>>>>> I tested this with MCC 437-819-4458 (meaning, the refreshToken was >>>>>>> issued to a login to this MCC) and CustomerId 892-838-4200. In the >>>>>>> AdWords web interface, when logged in to the same MCC, I see two labels. >>>>>>> >>>>>>> A recent RequestId of such a call is >>>>>>> 000517a3e84613800ac216e46100e07b. >>>>>>> >>>>>>> I tried with requesting fewer fields, just CustomerId and >>>>>>> AccountLabels, but attribute accountLabels remain empty. What am I >>>>>>> doing >>>>>>> wrong? >>>>>>> >>>>>>> Thank in advance! >>>>>>> >>>>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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