Hi!

Since the 7th of June, we've noticed that our AWQL requests are taking a 
lot longer than we're used to. 
Here's our AWQL request time over the last 
month: 
https://www.dropbox.com/s/r4v3uqlj6b7l5m9/Screenshot%202017-06-12%2017.23.38.png
 
(the y-axis is milliseconds)

We usually expect responses back in about 1000ms. Lately, the average has 
been closer to 3500ms, with high variability in individual queries. Both 
the initial HEAD time and the total transfer time have increased.

This is using a single developer token across thousands of different 
customer IDs.

We use AWQL heavily in our customer facing app as well as our backend jobs. 
Both have been suffering due to this increased latency. Usually, we'd run 
around 100 AWQL queries per second (close to our rate limit).

I've triple checked that this isn't an issue on our end -- even when doing 
AWQL requests completely manually in curl/postman, the latency is 
abnormally 
high: 
https://www.dropbox.com/s/uz10bkf3wfdbeqa/Screenshot%202017-06-12%2017.30.31.png?dl=0
 
(request time is bottom right). I've also tried running queries from 
servers in two continents (UK and US), in case it's a datacenter-specific 
issue, but no luck.


Has anybody else noticed this? 

I can supply tokens/IDs if that helps debug this issue from the AW end.

Thanks in advance :)

-- Axel

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  • Our AWQL respon... Axel Vermeil
    • Re: Our AW... 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum
      • Re: Ou... Axel Vermeil
        • Re... 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum
          • ... Tomas R
            • ... dev eloper
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