Hi All,

Apologies if my terminology does not match exactly the industry, but this 
is one of my first dive into AdWords, I've come here after searching for 
hours, I'm wondering if this is possible at all.

My Scenario is the following:

   1. add is configured with a call extension using a dedicated number for 
   adwords service (number is owned)
   2. my phone system tracks all inbound calls my business receive
      - this indicates how successful the ad is.
   3. import into adwords how many calls that ad received with all 
   sensitive call informations

>From the documentation seems that my only option to "import" the calls back 
into my AdWords campaigns is to use google forwarding number, something 
that I don't want.

https://support.google.com/adwords/answer/2998031?hl=en-AU provides details 
about the same process I've describred no mention of the "google forwarding 
number" requirement.

https://support.google.com/adwords/answer/6301373 - introduces the "google 
forwarding number" requirement.

API Documentation does not mention "google forwarding number".

https://developers.google.com/adwords/api/docs/reference/v201705/OfflineCallConversionFeedService
 
: This is the conversion api I think I need to use, no mention of "google 
forwarding number" requirement, however it is unclear to me how do I link 
the conversion to an Ad

I've already successfully implemented the push through GCLID, no problems 
there.

I can't believe that I need to use a  "google forwarding number" to report 
offline conversions to my Ads.

Thank you to anybody willing to help,

Regards,

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  • Offline Call Co... Valerio Tesei
    • Re: Offlin... 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum

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