Hello, 

Here is brief summary of the issue that happened on the forum thread, so 
that other forum users can take a look:

The campaign under question is of the type* Display Network only - Gmail*. This 
indicates that the specific Campaign and Ad was most likely created from 
the new AdWords UI. I followed the steps corresponding to the new UI in this 
guide 
<https://support.google.com/adwords/answer/6105478?hl=en&co=ADWORDS.IsAWNCustomer%3Dtrue&oco=0>
 and 
could see that the Gmail Ads created this way was not returned by the 
AdWords API (reports or service). The Ads created from the old UI was being 
returned by the reports and services as a template ad with id 464. The Ad 
type with Gmail Ad is not supported by the API yet and that is different 
from the Template Ad with Id 464. You will be able to track this data using 
the Ad Performance Report 
<https://developers.google.com/adwords/api/docs/appendix/reports/ad-performance-report>
 where 
the AdType 
<https://developers.google.com/adwords/api/docs/appendix/reports/ad-performance-report#adtype>
 for 
this specific ad will be returned as blank. Our team is currently working 
on this issue to return this field as UNKNOWN.

Feel free to open a new thread if you're facing a similar issue, so our 
team can assist you with this. 

Regards,
Bharani, AdWords API Team

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