The engineering team is looking into this in more detail, and I hope to
have an update soon. I'll post back here once that happens.
Josh, AdWords API Team
On Monday, March 12, 2018 at 8:17:14 AM UTC-4, Oksana Sulyma wrote:
> Hi guys, bumping this thread as mentioned issue still exist. We had
> correspondence in private mode, please let me know if there are any ideas
> why we might get this error.. Thanks!
> On Friday, January 19, 2018 at 6:46:58 PM UTC+2, Bharani Cherukuri
> (AdWords API Team) wrote:
>> Hello Okasana,
>> The CUSTOMER_NOT_FOUND
>> is received when the ID specified in the request header does not exist. I
>> see that you're using the CustomerService.getCustomers()
>> which will return all the customers directly accessible by the user
>> authenticating the call. If the account specified is a new account, it is
>> recommended that you wait a few minutes after the account is created before
>> issuing requests against it. Could you please recheck the credentials used
>> if they belong to the valid AdWords account user and try the request again?
>> If you continue to have an issue with this, could you share us the email
>> address used to authenticate the API call? Please use *Reply privately
>> to author* option to provide the details.
>> Bharani, AdWords API Team
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