I had left it alone over the weekend, to see if it fixed itself, and was just digging into why it was happening, I’ll look there as well and confirm that’s where the error is happening.
Thanks James > On Jun 11, 2018, at 7:44 PM, Ondřej P <[email protected]> wrote: > > Hi James, > > it happens intermittently during the getCustomers API call. > > Ondrej > > Dne pondělí 11. června 2018 12:17:22 UTC+2 James Andrews napsal(a): > Well glad it's not just me, not glad that either of us have to deal with > this. I am still getting these errors intermittently. Are they always > called? or do they show up intermittently for you as well? > > James > > On Monday, June 11, 2018 at 7:14:10 PM UTC+9, Ondřej P wrote: > Hi, > > I have the same issue since 8.6.2018. > SOAP request: > <?xml version="1.0" encoding="UTF-8" standalone="no"?> > <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/ > <http://schemas.xmlsoap.org/soap/envelope/>" > xmlns:xsd="http://www.w3.org/2001/XMLSchema > <http://www.w3.org/2001/XMLSchema>" > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance > <http://www.w3.org/2001/XMLSchema-instance>"> > <soapenv:Header> > <ns1:RequestHeader > xmlns:ns1="https://adwords.google.com/api/adwords/mcm/v201802 > <https://adwords.google.com/api/adwords/mcm/v201802>" > soapenv:mustUnderstand="0"> > <ns2:developerToken > xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201802 > <https://adwords.google.com/api/adwords/cm/v201802>">REDACTED</ns2:developerToken> > <ns3:userAgent > xmlns:ns3="https://adwords.google.com/api/adwords/cm/v201802 > <https://adwords.google.com/api/adwords/cm/v201802>">ROI-Hunter (AwApi-Java, > AdWords-Axis/3.12.0, Common-Java/3.12.0, Axis/1.4, Java/1.8.0_91, > maven)</ns3:userAgent> > <ns4:validateOnly > xmlns:ns4="https://adwords.google.com/api/adwords/cm/v201802 > <https://adwords.google.com/api/adwords/cm/v201802>">false</ns4:validateOnly> > <ns5:partialFailure > xmlns:ns5="https://adwords.google.com/api/adwords/cm/v201802 > <https://adwords.google.com/api/adwords/cm/v201802>">false</ns5:partialFailure> > </ns1:RequestHeader> > </soapenv:Header> > <soapenv:Body> > <getCustomers > xmlns="https://adwords.google.com/api/adwords/mcm/v201802 > <https://adwords.google.com/api/adwords/mcm/v201802>"/> > </soapenv:Body> > </soapenv:Envelope> > > Response: > <?xml version="1.0" encoding="UTF-8" standalone="no"?> > <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/ > <http://schemas.xmlsoap.org/soap/envelope/>"> > <soap:Header> > <ResponseHeader > xmlns="https://adwords.google.com/api/adwords/mcm/v201802 > <https://adwords.google.com/api/adwords/mcm/v201802>" > xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201802 > <https://adwords.google.com/api/adwords/cm/v201802>"> > <ns2:requestId>00056e5a331a80000a1b6f439c090121</ns2:requestId> > <ns2:serviceName>CustomerService</ns2:serviceName> > <ns2:methodName>getCustomers</ns2:methodName> > <ns2:operations>1</ns2:operations> > <ns2:responseTime>225</ns2:responseTime> > </ResponseHeader> > </soap:Header> > <soap:Body> > <soap:Fault> > <faultcode>soap:Server</faultcode> > <faultstring>[AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED > @ ; trigger:'<null>']</faultstring> > <detail> > <ApiExceptionFault > xmlns="https://adwords.google.com/api/adwords/mcm/v201802 > <https://adwords.google.com/api/adwords/mcm/v201802>" > xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201802 > <https://adwords.google.com/api/adwords/cm/v201802>"> > > <ns2:message>[AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED @ ; > trigger:'<null>']</ns2:message> > > <ns2:ApplicationException.Type>ApiException</ns2:ApplicationException.Type> > <ns2:errors > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance > <http://www.w3.org/2001/XMLSchema-instance>" > xsi:type="ns2:AuthenticationError"> > <ns2:fieldPath/> > <ns2:trigger><null></ns2:trigger> > > <ns2:errorString>AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED</ns2:errorString> > > <ns2:ApiError.Type>AuthenticationError</ns2:ApiError.Type> > > <ns2:reason>CLIENT_CUSTOMER_ID_IS_REQUIRED</ns2:reason> > </ns2:errors> > </ApiExceptionFault> > </detail> > </soap:Fault> > </soap:Body> > </soap:Envelope> > > > > Dne pátek 8. června 2018 19:43:41 UTC+2 James Andrews napsal(a): > Our software has been working for months with no issues, tonight suddenly all > of our Adwords tokens throw this error. > > AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED > > Is something broken? Is there a place we can go to see what the status of an > API is if there are problems? > > Thanks, > James > > -- > -- > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > Also find us on our blog: > https://googleadsdeveloper.blogspot.com/ > <https://googleadsdeveloper.blogspot.com/> > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > You received this message because you are subscribed to the Google > Groups "AdWords API and Google Ads API Forum" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/adwords-api?hl=en > <http://groups.google.com/group/adwords-api?hl=en> > --- > You received this message because you are subscribed to a topic in the Google > Groups "AdWords API and Google Ads API Forum" group. > To unsubscribe from this topic, visit > https://groups.google.com/d/topic/adwords-api/4-ZyhkTQDnI/unsubscribe > <https://groups.google.com/d/topic/adwords-api/4-ZyhkTQDnI/unsubscribe>. > To unsubscribe from this group and all its topics, send an email to > [email protected] > <mailto:[email protected]>. > Visit this group at https://groups.google.com/group/adwords-api > <https://groups.google.com/group/adwords-api>. > To view this discussion on the web visit > https://groups.google.com/d/msgid/adwords-api/fdf42b82-2e63-408c-8087-d5023bc0aaac%40googlegroups.com > > <https://groups.google.com/d/msgid/adwords-api/fdf42b82-2e63-408c-8087-d5023bc0aaac%40googlegroups.com?utm_medium=email&utm_source=footer>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/CC812ABB-FA0A-45A6-9B7E-A94BCF2185EC%40openbridge.com. For more options, visit https://groups.google.com/d/optout.
