Hello Adwords,

Before 2 weeks I created custom audience with email and mobile. I used 
those lists to target display(Gmail/Youtube) campaigns.

But now if I create custom audience list with email and mobile, I cannot 
target campaigns with those list.


Previous email list response with "isEligibleForDisplay" field value as true
{
       "sizeRange": "LESS_THAN_FIVE_HUNDRED",
       "sizeForSearch": 92000,
       "integrationCode": null,
       "uploadKeyType": "CONTACT_INFO",
       "size": 0,
       "isReadOnly": false,
       "dataSourceType": "FIRST_PARTY",
       "closingReason": "UNKNOWN",
       "isEligibleForDisplay": true,
       "id": ###########,
       "sizeRangeForSearch": "FIFTY_THOUSAND_TO_ONE_HUNDRED_THOUSAND",
       "isEligibleForSearch": true,
       "listType": "CRM_BASED",
       "membershipLifeSpan": 1,
       "accessReason": "OWNED",
       "accountUserListStatus": "ACTIVE",
       "status": "CLOSED",
       "description": null,
       "appId": null,
       "name": "###########",
       "UserList.Type": "CrmBasedUserList",
       "dataUploadResult": {
           "removeAllStatus": null,
           "uploadStatus": "SUCCESS"
       }
   }

Now if I Upload user list to Adwords I am getting response as given below 
with "isEligibleForDisplay" as false.


 {
       "sizeRange": "LESS_THAN_FIVE_HUNDRED",
       "sizeForSearch": 210000,
       "integrationCode": null,
       "uploadKeyType": "CONTACT_INFO",
       "size": 0,
       "isReadOnly": false,
       "dataSourceType": "FIRST_PARTY",
       "closingReason": null,
       "isEligibleForDisplay": false,
       "id": ###########,
       "sizeRangeForSearch": 
"ONE_HUNDRED_THOUSAND_TO_THREE_HUNDRED_THOUSAND",
       "isEligibleForSearch": true,
       "listType": "CRM_BASED",
       "membershipLifeSpan": 36,
       "accessReason": "OWNED",
       "accountUserListStatus": "ACTIVE",
       "status": "OPEN",
       "description": "way2news_2thsep_01",
       "appId": null,
       "name": "#######",
       "UserList.Type": "CrmBasedUserList",
       "dataUploadResult": {
           "removeAllStatus": null,
           "uploadStatus": "SUCCESS"
       }
   }


May I know Why I cannot target Gmail/Youtube Display campaigns with 
Email/Mobile customer lists?

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  • ... yanalavishnutestmanager
    • ... 'Peter Oliquino (AdWords API Team)' via AdWords API and Google Ads API Forum

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