Hey, thanks for you answer. I have a few more questions. You said that this is not being made in real-time. So you mean that the information about call is usually inserted to report with some delay, right? What is the delay then? Is there any way to use some other reports (with having that campaing and adGroup data from the Call Metrics Call Details Report) more or less like JOINING tables in SQL? :)
Best regards, Eryk On Tuesday, November 6, 2018 at 9:02:49 PM UTC+1, Dannison Yao (AdWords API Team) wrote: > > Hi Eryk, > > You could download the Call Metrics Call Details Report > <https://developers.google.com/adwords/api/docs/appendix/reports/call-metrics-call-details-report> > to > get data for call tracking of call-only ads or call extensions. You may > use the CallTrackingDisplayLocation > <https://developers.google.com/adwords/api/docs/appendix/reports/call-metrics-call-details-report#calltrackingdisplaylocation> > field to determine if the phone number was shown in the ad or in the > landing page, however this is only available in reports and is not > available in real-time. > > Additionally, there is no field in this report type that returns the > keywords that triggered the ad, only campaign and adGroup data is available > on this report type. > > Let me know if this helps or if I misunderstood your concern. > > Regards, > Adrian Mayoralgo, AdWords API Team > > On Tuesday, November 6, 2018 at 7:20:36 PM UTC+8, Eryk Schubert wrote: >> >> Hey, >> >> I am currently creating a contact center system which handles telephone >> conversations. I would like to be able to check if the incoming telephone >> call was invoked by clicking the telephone number displayed in google ad by >> potential client. Moreover it would be great to find out what keywords the >> client used to find my telephone number. All this information would be >> displayed in my system during the conversation. >> >> Do you have any ideas if it would be possible to get such an information? >> And where I should start? >> >> Best regards, >> Eryk >> > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/a92ea04f-e103-43cc-8077-f0b6987aabb2%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
