Sorry for the hurry but I have to solve this asap.
I already sent you the data you asked.

Do you have any clue about this?

quarta-feira, 7 de Novembro de 2018 às 22:45:58 UTC, Dannison Yao (AdWords 
API Team) escreveu:
>
> Hi Rafael,
>
> To investigate this further, could you provide the clientCustomerId used 
> in downloading the report and screenshot that shows the product in the 
> Google Ads UI? You may send them to me using the *reply privately to 
> author* option.
>
> Regards,
> Dannison, AdWords API Team
>
> On Thursday, November 8, 2018 at 1:36:57 AM UTC+8, Rafael Botas wrote:
>>
>> Could anyone please help?
>>
>> quarta-feira, 7 de Novembro de 2018 às 16:33:47 UTC, Rafael Botas 
>> escreveu:
>>>
>>> Hello,
>>>
>>> we built a system that automatically detected when a user deleted a 
>>> product from Merchant and then checks on Google Ads if it exists to delete 
>>> it from there too.
>>> To do that we are using the Product Partition Report to get all the 
>>> Google Ads products in not removed Campaings/AdGroups.
>>>
>>> The thing is this was working but now when I delete a product from 
>>> Merchant the same product doesn't show on the report. However this removed 
>>> product is showing in the AdGroup on the Google Ads UI.
>>>
>>>
>>> We are using this fields on the report:
>>> [
>>>   'Id',
>>>   'ParentCriterionId',
>>>   'IsNegative',
>>>   'ProductGroup',
>>>   'AdGroupId',
>>>   'AdGroupName',
>>>   'Clicks',
>>>   'Cost',
>>>   'Impressions',
>>>   'Ctr',
>>>   'PartitionType',
>>>   'CpcBid',
>>>   'CampaignId',
>>>   'CampaignName',
>>>   'ConversionValue'
>>> ]
>>>
>>>
>>> Are we doing something wrong? What has changed when we delete a product 
>>> on Merchant?
>>> Important to say that this system was built and tested a month ago and 
>>> the Reporting was retrieving every active/paused Campaign's AdGroups 
>>> products. And it was tested last week too.
>>>
>>

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    • ... Rafael Botas
      • ... 'Dannison Yao (AdWords API Team)' via AdWords API and Google Ads API Forum
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