Thanks Sai Teja! On this "InternalApiError.UNEXPECTED_ <http://internalapierror.unexpected_/> INTERNAL_API_ERROR <https://developers.google.com/adwords/api/docs/common-errors#InternalApiError.UNEXPECTED_INTERNAL_API_ERROR>, there is an ongoing known issue". Is there some blog/topic where we can monitor state of this issue? Thank you for information! Oksana
On Friday, December 14, 2018 at 11:32:59 PM UTC+2, Teja Makani wrote: > > Hello > > The USER_PERMISSION_DENIED > <https://developers.google.com/adwords/api/docs/common-errors#AuthorizationError.USER_PERMISSION_DENIED> > error > occurs when there is no link between the manager account authenticated in > the request and the client account specified in the headers. Please make > sure that the user authenticating the call having access to the account > targeted in the API call. If the problem persists, please share the user's > email address authenticating the call and the SOAP logs(or Client customer > Id's in the request). Regarding the InternalApiError.UNEXPECTED_ > <http://internalapierror.unexpected_/>INTERNAL_API_ERROR > <https://developers.google.com/adwords/api/docs/common-errors#InternalApiError.UNEXPECTED_INTERNAL_API_ERROR>, > > there is an ongoing known issue, our team is investigating. I will let you > know once i have more information on this. You could use reply privately to > the author option while sharing the details requested. > > Regards, > Sai Teja, AdWords API Team > > On Friday, December 14, 2018 at 10:10:49 AM UTC-5, Oksana Sulyma wrote: >> >> Hello dear Ads support. >> We started to experience very strange error using CampaignService. Our >> code is stable and using CampaignService is successful for the thousands of >> accounts we serve, but recently we started to get this issue for like 10 >> accounts among thousands. >> >> Our call xml look like: >> <soapenv:Envelope xmlns:soapenv=" >> http://schemas.xmlsoap.org/soap/envelope/"; xmlns:v20=" >> https://adwords.google.com/api/adwords/cm/v201809";> >> <soapenv:Header> >> <v20:RequestHeader> >> %authtoken% >> <v20:clientCustomerId>{our_id_here}</v20:clientCustomerId> >> <v20:developerToken>{our_token_here}</v20:developerToken> >> </v20:RequestHeader> >> </soapenv:Header> >> <soapenv:Body> >> <v20:get> >> <v20:serviceSelector> >> <v20:fields>Name</v20:fields> >> <v20:fields>StartDate</v20:fields> >> <v20:fields>EndDate</v20:fields> >> <v20:paging> >> <v20:startIndex>0</v20:startIndex> >> <v20:numberResults>10000</v20:numberResults> >> </v20:paging> >> </v20:serviceSelector> >> </v20:get> >> </soapenv:Body> >> </soapenv:Envelope> >> >> Call url = >> https://adwords.google.com/api/adwords/cm/v201809/CampaignService >> >> Error response looked like : >> "InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ >> com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro.. >> >> " >> (sorry we haven't logged full response) >> >> When I try to reproduce this error, I get next response: >> "<soap:Envelope >> xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";><soap:Header><ResponseHeader >> >> xmlns="https://adwords.google.com/api/adwords/cm/v201809";><requestId>00057cfccdc88e480a374d949d027f60</requestId><serviceName>CampaignService</serviceName><methodName>get</methodName><operations>1</operations><responseTime>119</responseTime></ResponseHeader></soap:Header><soap:Body><soap:Fault><faultcode>soap:Client</faultcode><faultstring>[AuthorizationError.USER_PERMISSION_DENIED >> >> @ ; trigger:'<null>']</faultstring><detail><ApiExceptionFault xmlns=" >> https://adwords.google.com/api/adwords/cm/v201809";><message>[AuthorizationError.USER_PERMISSION_DENIED >> >> @ ; >> trigger:'<null>']</message><ApplicationException.Type>ApiException</ApplicationException.Type><errors >> >> xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; >> xsi:type="AuthorizationError"><fieldPath></fieldPath><trigger><null></trigger><errorString>AuthorizationError.USER_PERMISSION_DENIED</errorString><ApiError.Type>AuthorizationError</ApiError." >> >> This error is clear to me. But when we get >> InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - we don't know how to act. >> Any recommendations on this, shell we retry (we already make 3 retries >> with delay 30 seconds and this doesn't help). >> Any ideas will be appreciated! >> Thanks! >> > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. 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