As I agree I don't run this company, the company runs 100 % remote and by emails only we don't even allow clients to call
Surprisingly the business model has worked really good so far On Mon, Dec 10, 2018 at 2:51 PM Darin Steffl <[email protected]> wrote: > I simply don't understand how our customers and other wisp's will email in > an emergency situation instead of calling? > > An email isn't generally treated as instant. For linktechs in an > emergency, I would create a ticket first then call in as soon as its > created so they can escalate. Sending a message to a mailing list isn't the > best way to reach someone in my opinion unless it's a last resort. > > On Mon, Dec 10, 2018, 1:46 PM David Coudron <[email protected] > wrote: > >> Chuck has got the message out, otherwise call into the main Linktechs >> number, and talk to Sales. They’ll get the account set up and then you can >> have them help you under their emergency rates structure I think. More >> money per hour, but can get to you quickly. Might want to do this while >> waiting for Dennis to respond to Chuck’s message. >> >> >> >> Regards, >> >> >> >> David Coudron >> >> >> >> >> >> *From:* AF <[email protected]> *On Behalf Of * Timothy Steele >> *Sent:* Monday, December 10, 2018 1:38 PM >> *To:* AnimalFarm Microwave Users Group <[email protected]> >> *Subject:* [AFMUG] Emergency Contact for LinkTech guys? >> >> >> >> The Boss has a bit of an emergency with Publics not routing correctly on >> Mikrotik said he signed up but still waiting for a reply >> >> >> >> I understand signing up can take some time but we have a major client >> that we need to get working ASAP is there an Email Address I can have the >> boss send an email to? >> -- >> AF mailing list >> [email protected] >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
-- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com
