Spreading this info far and wide is probably the best we can do. If it
gets back to CenturyLink management that the customers are on to
dishonest practices and that it's hitting the bottom line, that's the
best weapon. And I don't mean just ISP's it should be a consideration
of _any_ of their customers that contracts to them just are sales tools
that are one-sided.
Robert
On 02/02/2019 08:53 AM, Jeremy wrote:
I think the fact that the sales teams are still using the same excuses
in an attempt to sign ISPs on this plan opens up a great defense case
for a lawsuit for those who have been forcefully disconnected, if
someone had the money and time to do it. However, lawsuits suck, and
the telcos have way more money than we do.
On Sat, Feb 2, 2019 at 9:34 AM Erich Kaiser <er...@northcentraltower.com
<mailto:er...@northcentraltower.com>> wrote:
+1
On Sat, Feb 2, 2019 at 10:14 AM Ken Hohhof <af...@kwisp.com
<mailto:af...@kwisp.com>> wrote:
1) Contracts are only as good as the money you are willing to
spend suing the other party. I have literally had a big telco
say go ahead and sue us, we have lots of lawyers.
2) It seems standard practice to raise the price above what the
contract says via random fees, the belief seems to be that fees
are an act of god not covered by contracts. And if you don't
agree, refer to #1. I remember one provider adding a fairly
substantial property tax recovery fee mid contract. I asked
what property this referred to, and of course they basically
laughed at me. They would invent all sorts of bizarre fees just
to get around the price stated in the contract, these new fees
would just appear on the latest monthly bill with no explanation.
Salespeople of course will do anything to make quota and
commissions, especially since they will probably be gone by the
time your contract comes up for renewal. They are "agents" of
the company with the power to make commitments on behalf of the
company, but again, see #1.
-----Original Message-----
From: AF <af-boun...@af.afmug.com
<mailto:af-boun...@af.afmug.com>> On Behalf Of Robert
Sent: Saturday, February 2, 2019 9:23 AM
To: AnimalFarm Microwave Users Group <af@af.afmug.com
<mailto:af@af.afmug.com>>
Subject: Re: [AFMUG] Centurylink/Level3 Bandwidth
We are in a business of contracts. And if it says they an
change the contract, that's there for a reason..
On 2/2/19 7:07 AM, Seth Mattinen wrote:
> On 2/1/19 4:24 PM, Jeremy wrote:
>> For the record, the 'sales team' told him that he could just
put the
>> connections in the name of the building owners instead of in
the name
>> of the company....sound familiar? Every single location
received the
>> same certified letter. I am not messing around. I would
run as fast
>> as I could from that deal.....and I did.
>
> Yeah I would totally call BS on that. Obviously sales just
wanted
> someone to sign on the dotted line and they've got theirs,
the rest
> doesn't matter.
>
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