Another Company to run from as fast as you can is
Puro Broadband
Karl Koepke
Mitch
On 2/2/2019 12:34 PM, [email protected] wrote:
PSC, if they think they have jurisdiction over the service, is
generally predisposed to help the customer fight the ILEC if they
think there is unfairness. And it is free.
*From:* Jeremy
*Sent:* Saturday, February 2, 2019 9:53 AM
*To:* AnimalFarm Microwave Users Group
*Subject:* Re: [AFMUG] Centurylink/Level3 Bandwidth
I think the fact that the sales teams are still using the same excuses
in an attempt to sign ISPs on this plan opens up a great defense case
for a lawsuit for those who have been forcefully disconnected, if
someone had the money and time to do it. However, lawsuits suck, and
the telcos have way more money than we do.
On Sat, Feb 2, 2019 at 9:34 AM Erich Kaiser
<[email protected]> wrote:
+1
On Sat, Feb 2, 2019 at 10:14 AM Ken Hohhof <[email protected]> wrote:
1) Contracts are only as good as the money you are willing to
spend suing the other party. I have literally had a big telco
say go ahead and sue us, we have lots of lawyers.
2) It seems standard practice to raise the price above what
the contract says via random fees, the belief seems to be that
fees are an act of god not covered by contracts. And if you
don't agree, refer to #1. I remember one provider adding a
fairly substantial property tax recovery fee mid contract. I
asked what property this referred to, and of course they
basically laughed at me. They would invent all sorts of
bizarre fees just to get around the price stated in the
contract, these new fees would just appear on the latest
monthly bill with no explanation.
Salespeople of course will do anything to make quota and
commissions, especially since they will probably be gone by
the time your contract comes up for renewal. They are
"agents" of the company with the power to make commitments on
behalf of the company, but again, see #1.
-----Original Message-----
From: AF <[email protected]> On Behalf Of Robert
Sent: Saturday, February 2, 2019 9:23 AM
To: AnimalFarm Microwave Users Group <[email protected]>
Subject: Re: [AFMUG] Centurylink/Level3 Bandwidth
We are in a business of contracts. And if it says they an
change the contract, that's there for a reason..
On 2/2/19 7:07 AM, Seth Mattinen wrote:
> On 2/1/19 4:24 PM, Jeremy wrote:
>> For the record, the 'sales team' told him that he could
just put the
>> connections in the name of the building owners instead of
in the name
>> of the company....sound familiar? Every single location
received the
>> same certified letter. I am not messing around. I would
run as fast
>> as I could from that deal.....and I did.
>
> Yeah I would totally call BS on that. Obviously sales just
wanted
> someone to sign on the dotted line and they've got theirs,
the rest
> doesn't matter.
>
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