Matt, I agree with Chris. We do GPON, PPPoE, and mostly indoor units. We have an internally written web page that will show us everyone that is off line. Using this page we can determine very quickly if it is an individual, regional or system issue.
The status lights on the indoor unit may it very easy to tell if it is a power issue or a fiber issue. 90% of the time if it is a cut fiber, we can find it quickly. Most of the time it is oblivious where they were digging. We also will use the locator to see where the trace wire has been cut. Finally we will bring out the OTDR. If the customer doesn't have light we can shoot from the customer side using any wave length. If we are shoot a live fiber we will use our GPON OTDR that uses a wave length outside of our range. -- Best regards, Mark mailto:[email protected] Myakka Technologies, Inc. www.MyakkaTech.com ------ Wednesday, February 20, 2019, 7:20:55 AM, you wrote: MH> With wireless - it's very easy to determine where the source of an MH> outage is.... can I access the local side? If so, then dispatch to MH> remote side..... if not, then dispatch to local side. MH> How do you do that with fiber? Especially GPON? How do I know if an MH> outage is caused by "power out to end points" or if something just MH> "drove through/dug through my fiber lines", without dispatching someone MH> first to the local side to shoot an OTDR? MH> Basically, how do you efficiently dispatch to resolve an issue in a MH> timely fashion with fiber? Is there a way to shoot an OTDR from an SFP MH> optic so you know if it's a break or a remote end issue before even MH> dispatching a tech? -- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com
