Matt and Chris are correct. It is so easy to see what is going on in my fiber network. I can see power outages, low light levels, dying gasp, so much data. (I use Calix). I would say support/issue on my fiber network are 5% of my wireless network. If you build you fiber network to survive, you will have very few issues. It is just like wireless though, if you do not know what you are doing or you build it wrong, you will be fighting it all the time.
Here are some examples of email alerts. Network: skywaveCoE7sh2 SID: NTWK-skywaveCoE7sh2 ID: 1-1-5-3224 Device Type: E7-2 Source IP: Subscriber ID: null User Description: Severity: Minor Alarm Alarm Type: ont-dying-gasp Alarm Description: ONT Dying Gasp Facility: ONT Location: N/A Service Affect: Yes Message Data: N/A Observed Behavior: N/A Action: Fault Set Date and Time: Wed Feb 20 10:39:13 CST 2019 Network: skywaveCoE7sh1 SID: NTWK-skywaveCoE7sh1 ID: 1-1-16-2516 Device Type: Ae Ont Device Source IP: Subscriber ID: null User Description: Severity: Minor Alarm Alarm Type: onBattery Alarm Description: Main Power Failure Facility: AE ONT Location: N/A Service Affect: No Message Data: N/A Observed Behavior: N/A Action: Fault Set Date and Time: Sat Feb 16 09:40:20 CST 2019 On 2/20/19, 7:58 AM, "AF on behalf of Mark - Myakka Technologies" <[email protected] on behalf of [email protected]> wrote: Matt, I agree with Chris. We do GPON, PPPoE, and mostly indoor units. We have an internally written web page that will show us everyone that is off line. Using this page we can determine very quickly if it is an individual, regional or system issue. The status lights on the indoor unit may it very easy to tell if it is a power issue or a fiber issue. 90% of the time if it is a cut fiber, we can find it quickly. Most of the time it is oblivious where they were digging. We also will use the locator to see where the trace wire has been cut. Finally we will bring out the OTDR. If the customer doesn't have light we can shoot from the customer side using any wave length. If we are shoot a live fiber we will use our GPON OTDR that uses a wave length outside of our range. -- Best regards, Mark mailto:[email protected] Myakka Technologies, Inc. www.MyakkaTech.com ------ Wednesday, February 20, 2019, 7:20:55 AM, you wrote: MH> With wireless - it's very easy to determine where the source of an MH> outage is.... can I access the local side? If so, then dispatch to MH> remote side..... if not, then dispatch to local side. MH> How do you do that with fiber? Especially GPON? How do I know if an MH> outage is caused by "power out to end points" or if something just MH> "drove through/dug through my fiber lines", without dispatching someone MH> first to the local side to shoot an OTDR? MH> Basically, how do you efficiently dispatch to resolve an issue in a MH> timely fashion with fiber? Is there a way to shoot an OTDR from an SFP MH> optic so you know if it's a break or a remote end issue before even MH> dispatching a tech? -- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com
