We give a consumer grade router (current Cambium R190W) to every customer. We consider them write off consumables like Mounts and cable ends. they cheap enough to not cost alot, and guarantee us a standard level of connectivity. We chuck damaged.defective ones that come back. But if it comes back from a customer getting their own and returning ours or a deinstall, if its not dirty we default and redeploy. We see alot of them from deinstalls when a customer moves, theres been an odd amount of churn here over the last year or so, mostly young people moving to the country and realizing theres no services just there like gas, water, sewer, trash hauling, etc so they move back to town after the first winter of getting the snow plow bill for their quarter mile lane.
We are strict on the routers, we have a specified DMZ IP, we dont do any port forwards, they have to set their device to that IP on their own. We set the ESSID/Key based on a standard and we dont change it. We dont give them access to the device at all. little to no support required. This gives us a good tool for troubleshooting without rooling a truck too, we have them come pick up a replacement router if an issue is down to wondering if its a router issue or not. if it turns out that was it, we toss the router (occasionally billing them for the replacement) if it doesnt rule it out, we default and redeploy it. buying a case of cheap routers at a time gets a decent enough price to justify the consumable expense. On Sat, Aug 3, 2019 at 10:09 AM Mark - Myakka Technologies <m...@mailmt.com> wrote: > TJ, > > I set my returns up in house as a guest network. Anyone that visits or > employees using their phones will sign into that test router. I also have > a small computer that I connect to it that runs some non-critical > monitoring software. I try to let the test run for at least a month. > > > -- > Best regards, > Mark mailto:m...@mailmt.com <m...@mailmt.com> > > Myakka Technologies, Inc. > www.Myakka.com > > ------ > > Friday, August 2, 2019, 11:50:49 PM, you wrote: > > > Does anyone have a testing regiment for Wi-Fi routers that have been > returned from the field that are still serviceable? > > I have a huge pile and I'm scared to deploy them as the cost of an > additional truck roll outweighs biting the bullet and giving each new > subscriber a brand new router but the cheap ass in me can't throw these > away so I was thinking that if I could somehow automate a testing setup and > run them for a week or two I would feel more comfortable putting them back > in the field... I'm talking about Netgear Linksys D-Link etc > > Or am I crazy > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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