Specifically Chromecasts. I didn't realize they had a power cord. Customer claims my installer bent the HDMI plug on his Chromecast when he moved the entertainment center.
It looks like a Chromecast is only $35, so I wasn't going to argue, I just put a $35 credit on his account. I was scared he was saying the HDMI connector on his TV was damaged and he was going to want us to pay for a new TV. But what a stupid design. I have a Roku, not a stick, but the little box thingy. Nice long dangly cords, I can't imagine damaging anything if you moved the TV. But with the Chromecast, I guess it's probably hidden behind the TV and entertainment center, tethering the TV to the wall outlet, with so little cord that just pulling the entertainment center out to get behind it you can damage a connector. I would have expected it to just unplug, but it must have pulled at right angles to the plug. Has anyone had a customer want a whole new TV?
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