I've seen speedtest.net results posted that show an icon for the test histories of connection types. I always wondered what generates that. But my guess would be that whatever the speed test component is that's identifying traffic by connection type is applying some qos profile server-side or some back end update is otherwise limiting results for wireless devices.
Have you had them test with other speedtests? On Sat, Jan 25, 2020, 9:36 AM Matt Hoppes <[email protected]> wrote: > Yes. We almost never get support calls. Had probably 6 this past week, > including one I’m emailing with right now. > > Always turns out to be a WiFi issue. > > No idea what’s going on. > > In one case we switched them to a dual band router and all was well on the > 5GHz. > > > On Jan 25, 2020, at 10:27 AM, Nate Burke <[email protected]> wrote: > > > > It seems I've had a slew of calls this week of people who are only > getting 4mb on downloads on speedtest.net, uploads are normal. The only > thing in common is that they are on a WIFI device. If they are Hardwired, > everything seems fine, I can't find any network issues. Tik BW Tests are > always fine. Where I can see their in House WIFI, signal/modulation looks > ok. It's always 4mb on the download. I can watch the traffic graph, and > it just flatlines at 4mb with no other latency or packetloss. > > > > Anyone else seen something similar? > > > > -- > > AF mailing list > > [email protected] > > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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