We have had an unusual amount of “WIFI issues” this week. 

Belkin, Netgear and our Cambium routers. 

Literally just got off a call with another fellow who asked if service was 
down. We troubleshoot and discovered it was just the iPad not connecting. But 
the iPad has worked before. 

I have no idea what’s going on. 

Issues across multiple counties. All WIFI related. All seem like an 
interference issue. And some in very rural areas. 

> On Jan 25, 2020, at 11:17 AM, Steve Jones <[email protected]> wrote:
> 
> I've seen speedtest.net results posted that show an icon for the test 
> histories of connection types. I always wondered what generates that. But my 
> guess would be that whatever the speed test component is that's identifying 
> traffic by connection type is applying some qos profile server-side or some 
> back end update is otherwise limiting results for wireless devices.
> 
> Have you had them test with other speedtests?
> 
>> On Sat, Jan 25, 2020, 9:36 AM Matt Hoppes 
>> <[email protected]> wrote:
>> Yes. We almost never get support calls. Had probably 6 this past week, 
>> including one I’m emailing with right now. 
>> 
>> Always turns out to be a WiFi issue. 
>> 
>> No idea what’s going on. 
>> 
>> In one case we switched them to a dual band router and all was well on the 
>> 5GHz. 
>> 
>> > On Jan 25, 2020, at 10:27 AM, Nate Burke <[email protected]> wrote:
>> > 
>> > It seems I've had a slew of calls this week of people who are only getting 
>> > 4mb on downloads on speedtest.net, uploads are normal.  The only thing in 
>> > common is that they are on a WIFI device.  If they are Hardwired, 
>> > everything seems fine, I can't find any network issues. Tik BW Tests are 
>> > always fine.  Where I can see their in House WIFI, signal/modulation looks 
>> > ok.  It's always 4mb on the download.  I can watch the traffic graph, and 
>> > it just flatlines at 4mb with no other latency or packetloss.
>> > 
>> > Anyone else seen something similar?
>> > 
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