Could you let me know which page you did this on or what email you used? I just tried on the support page and it created a ticket just fine.
The only ticket I see from you is back in November. On Thu, Jan 30, 2020 at 9:10 AM Eric Muehleisen <[email protected]> wrote: > I've created two different tickets via their support page but never > received a confirmation or any indication of a successful submission. I > assumed it was broken. However, I believe you are correct about it not > creating an outage. I just wanted someone who's done it to confirm. > > On Thu, Jan 30, 2020 at 9:51 AM Sean Heskett <[email protected]> wrote: > >> I’m 99% sure it doesn’t cause a power outage to the ports. >> >> You might submit a ticket to PacketFlux if you need a 100% answer, they >> usually respond right away to their tickets. Forest might chime in here on >> the list. >> >> -Sean >> >> >> On Thu, Jan 30, 2020 at 8:16 AM Eric Muehleisen <[email protected]> >> wrote: >> >>> Is a RackInjector firmware upgrade service affecting? Will it disrupt >>> service to the ports it's powering during the upgrade process? >>> -- >>> AF mailing list >>> [email protected] >>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>> >> -- >> AF mailing list >> [email protected] >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > -- - Forrest
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