10 times out of 9, I've found these kind of issues solved by clearing cache.


bp
<part15sbs{at}gmail{dot}com>

On 1/31/2020 7:15 AM, Eric Muehleisen wrote:
Safe mode in Firefox 72.02 and it fails. Works like a champ in Chrome. As long as I know there is in fact a confirmation, i'll know what to look for if I need to submit another ticket.

On Fri, Jan 31, 2020 at 9:05 AM Forrest Christian (List Account) <[email protected]> wrote:
Really odd...


Do you have an adblocker or an antivirus or something which might be getting in the way?

FYI, you can also send an email into [email protected]

On Fri, Jan 31, 2020 at 7:21 AM Eric Muehleisen <[email protected]> wrote:

Fill out the form and hit "Create Ticket". It immediately takes me to http://tickets.packetflux.com/index.php without any confirmation. Using this email.
I'm using Firefox as a browser if that matters.

On Fri, Jan 31, 2020 at 2:57 AM Forrest Christian (List Account) <[email protected]> wrote:
Could you let me know which page you did this on or what email you used?   I just tried on the support page and it created a ticket just fine.

The only ticket I see from you is back in November.   

On Thu, Jan 30, 2020 at 9:10 AM Eric Muehleisen <[email protected]> wrote:
I've created two different tickets via their support page but never received a confirmation or any indication of a successful submission. I assumed it was broken. However, I believe you are correct about it not creating an outage. I just wanted someone who's done it to confirm.

On Thu, Jan 30, 2020 at 9:51 AM Sean Heskett <[email protected]> wrote:
I’m 99% sure it doesn’t cause a power outage to the ports.

You might submit a ticket to PacketFlux if you need a 100% answer, they usually respond right away to their tickets.  Forest might chime in here on the list.

-Sean


On Thu, Jan 30, 2020 at 8:16 AM Eric Muehleisen <[email protected]> wrote:
Is a RackInjector firmware upgrade service affecting? Will it disrupt service to the ports it's powering during the upgrade process?
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