What issues have you been having? Since their DDOS problems a few years
ago, we have not had any service problems.
On 2/20/2020 12:41 PM, Lewis Bergman wrote:
We moved to Bandwitdh and Brightlink. Better pricing, less issues,
better support. VI's portal has some advantages but that isn't enough
to make up the difference.
On Thu, Feb 20, 2020 at 12:20 PM Daniel White <dwh...@atheral.com
<mailto:dwh...@atheral.com>> wrote:
The switch operators I work closely with have mostly abandoned VI.
Outages/Issues seem to be increasing as well.
We have a trunk through them but don't send much traffic.
photograph
Daniel White
Co-Founder & Managing Director of Operations
phone: +1 (702) 470-2770
direct:+1 (702) 470-2766
Nate Burke wrote on 2/19/20 09:18:
Has anyone noticed a change with VI Support since Sangoma took
over? Without any data to back it up, it fees like I'm sitting
on hold longer before someone picks up. They can still always
solve my problem when I get through to someone, But they all
sound like they're sitting in the middle of a coffee shop, or in
a train station, there is so much background noise, people
yelling, music playing, etc. I'm on right now and it sounds like
she's on an airplane, like there is rushing wind behind her.
I still have no complaints about the quality of the service, it
just seems like something with Live support has changed.
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Lewis Bergman
325-439-0533 Cell
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