Ours can cross match with the number they have in Sonar, and is directed to one of our Slack channels. So yes, it's possible with a bit of 'magic'.
But a lot of them don't match so we do get that a lot. Like a canned slash reply of "Hi! Can you give me your account name/number and/or service address?" -----Original Message----- From: AF <af-boun...@af.afmug.com> On Behalf Of Nate Burke Sent: Monday, April 6, 2020 3:31 PM To: Animal Farm <af@af.afmug.com> Subject: [AFMUG] SMS Messages Why do customers send an SMS message to the main office number. But then don't even say who they are? I just got one in, All it says is 'I need to update my credit card' No other info, no Name, nothing..... Do people think SMS is some sort of magic, and we as the internet wizards will just magically know who they are. -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
