Because obviously you have a cellphone and their phone number is in your
Contacts.  I'm sure Fortune 500 companies have a cellphone on the
receptionist's desk as their main phone.


-----Original Message-----
From: AF <[email protected]> On Behalf Of Nate Burke
Sent: Monday, April 6, 2020 4:31 PM
To: Animal Farm <[email protected]>
Subject: [AFMUG] SMS Messages

Why do customers send an SMS message to the main office number.  But then
don't even say who they are?  I just got one in,  All it says is 'I need to
update my credit card'  No other info, no Name, nothing.....

Do people think SMS is some sort of magic, and we as the internet wizards
will just magically know who they are.

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