I was always very cooperative. Not a fan of IP infringement. But yeah, I let the customer know they had to fix the problem.
From: Darin Steffl Sent: Saturday, August 1, 2020 1:32 PM To: AnimalFarm Microwave Users Group Subject: Re: [AFMUG] IP Echelon Delinquent Give it up Matt!! You know they won't pay so just ignore their emails. On Sat, Aug 1, 2020, 1:16 PM Matt Hoppes <[email protected]> wrote: Exactly. We won’t provide details without a court order. And without payment we aren’t going to research anything. > On Aug 1, 2020, at 1:59 PM, Ken Hohhof <[email protected]> wrote: > > So do I understand correctly they are sending you DMCA complaints and you > are sending them bills for researching the supposedly infringing customer > and they don't pay but they send more complaints? > > This seems like Tom Hanks having a "conversation" with "Wilson" in the movie > Castaway. Did you actually expect them to pay? > > If we receive a notice of claimed infringement, we try to make a judgement > whether it is legit or bogus, and either throw it away or contact the > customer accordingly. But we NEVER contact the sender of the notice, we > never forward threats or demands for payment, and we don't provide > information about customers without a court order. > > > -----Original Message----- > From: AF <[email protected]> On Behalf Of Matt Hoppes > Sent: Saturday, August 1, 2020 12:17 PM > To: [email protected] > Subject: [AFMUG] IP Echelon Delinquent > > IP Echelon continues to send us requests for information and research even > as their account remains delinquent with us. > > We have contacted them multiple times requesting payment but they have not > responded and continue to send requests for research. > > Does anyone have a good contact at IP Echelon related to billing matters? > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > > > > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com -------------------------------------------------------------------------------- -- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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