This is the latest advice from the SIP provider.  

From: Hector R Galaviz 
Sent: Thursday, November 12, 2020 8:32 AM
To: Frank McCown 
Cc: Chuck McCown ; Frank McCown 
Subject: Re: SIP trunking

Your settings look ok. Try removing the register string, you don't have to 
register against the SIP proxy. 

     Hector R Galaviz |[email protected]
Data Communications Adminstrator, XMission |801.303.0851 direct   |   
801.539.0852 office   |   323.393.0393 mobile   |   801.539.0853 fax 
     Utah's premier Internet provider since 1993.


--------------------------------------------------------------------------------

From: "Frank McCown" <[email protected]>
To: "mkat" <[email protected]>
Cc: "Chuck McCown" <[email protected]>, "Frank McCown" <[email protected]>
Sent: Wednesday, November 11, 2020 2:44:38 PM
Subject: Re: SIP trunking


Attached are our trunk settings for one of the lines, the others are similar.  
Please let us know if there are any changes we should make.




On Wed, Nov 11, 2020 at 2:11 PM Frank McCown <[email protected]> wrote:

  The server is able to ping borderb2a.xmission.com

  On Wed, Nov 11, 2020 at 2:07 PM Frank McCown <[email protected]> wrote:

    After rebooting the asterisk server, it is still failing to register. 
    [2020-11-11 14:05:35] NOTICE[1918] chan_sip.c: -- Registration for 
'[email protected]' timed out, trying again (Attempt #4)


    On Wed, Nov 11, 2020 at 1:56 PM Hector R Galaviz <[email protected]> wrote:

      I've rebuilt the trunk. Can you try to reconnect again? 

      WHOLESALE_wbmanuf         206.251.45.140                              
Auto (No)  No             5060     UNREACHABLE

           Hector R Galaviz |[email protected]
      Data Communications Adminstrator, XMission |801.303.0851 direct   |   
801.539.0852 office   |   323.393.0393 mobile   |   801.539.0853 fax 
           Utah's premier Internet provider since 1993.


--------------------------------------------------------------------------

      From: "Frank McCown" <[email protected]>
      To: "mkat" <[email protected]>
      Cc: "Chuck McCown" <[email protected]>, "Frank McCown" <[email protected]>
      Sent: Wednesday, November 11, 2020 1:43:23 PM
      Subject: Re: SIP trunking


      206.251.45.140

      On Wed, Nov 11, 2020 at 1:34 PM Hector R Galaviz <[email protected]> 
wrote:

        Which IP address are you trying to connect from? I will reconfigure the 
trunk from scratch

             Hector R Galaviz |[email protected]
        Data Communications Adminstrator, XMission |801.303.0851 direct   |   
801.539.0852 office   |   323.393.0393 mobile   |   801.539.0853 fax 
             Utah's premier Internet provider since 1993.


------------------------------------------------------------------------

        From: "Frank McCown" <[email protected]>
        To: "Chuck McCown" <[email protected]>
        Cc: "mkat" <[email protected]>, "Frank McCown" <[email protected]>
        Sent: Wednesday, November 11, 2020 12:59:20 PM
        Subject: Re: SIP trunking


        My registration attempts are timing out.  I have changed nothing in the 
registration settings from before this incident, the only change I made was to 
the extension that was compromised. You had mentioned over the phone switching 
us to a different system on your end, did this happen and if so would this 
require us to reconfigure our setup? 

        [2020-11-11 12:53:39] NOTICE[1895] chan_sip.c: -- Registration for 
'[email protected]' timed out, trying again (Attempt #10)
        [2020-11-11 12:53:39] NOTICE[1895] chan_sip.c: -- Registration for 
'[email protected]' timed out, trying again (Attempt #10)


        On Wed, Nov 11, 2020 at 12:43 PM <[email protected]> wrote:

          I don’t know.  Frank was trying to get in touch with you.  

          From: Hector R Galaviz 
          Sent: Wednesday, November 11, 2020 12:31 PM
          To: Chuck McCown 
          Subject: SIP trunking

          Chuck, 

          I've noticed we still aren't able to connect to your pbx, is there 
any information you need from me? 

               Hector R Galaviz |[email protected]
          Data Communications Adminstrator, XMission |801.303.0851 direct   |   
801.539.0852 office   |   323.393.0393 mobile   |   801.539.0853 fax 
               Utah's premier Internet provider since 1993.












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