Well, back in spring, all the other tenants in our office building were
remote, so it was the safest place you could go.  Whole building to
yourself.

But in this business, anywhere with a VoIP phone and a computer is "the
office".  I guess maybe if we were bigger, with cubicles full of sales and
support people, and supervising multitudes of field techs, we would need to
all be together physically in one place.  Back in the dialup days, our work
was mostly sitting in the office answering the phone, but in the WISP
business, I know I have to take the office with me.  Sometimes if I'm out to
tower or customer sites, I'm checking email and voice messages at each
location and dealing with them.  It's a challenge to get customers to
understand they need to leave a message, not assume we have phone banks just
waiting for their call.

I have a part time guy who comes into the office to do invoices and
payments, and I go there to pay bills and file tax forms and such.  One
person there at a time, and on the rare occasion we encounter another tenant
it's 5 seconds in the hall.  Mostly the "office" has become a parts
warehouse.

During the spring and part of the summer, I got into the habit of having
parts delivered to my house.  The problem was, if I wasn't there, none of
the other tenants were either, and the outside doors could be locked.  UPS
and FedEx will leave packages in the hall outside our door if we're not
there, but not if they can't get into the building.


-----Original Message-----
From: AF <[email protected]> On Behalf Of Matt Hoppes
Sent: Sunday, November 29, 2020 4:04 PM
To: [email protected]
Subject: [AFMUG] Remote Work

With cases of Covid skyrocketing are any of you considering moving the
office staff to remote work for the winter months?
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