I had two clients defer onsite service calls, one I did remote the other is
pending next week. Since I was infected and the government, cdc, who, etc
are not reliable sources of information and legitimate non politicized
guidance, I am letting them know ahead of time I was infected, i meet the
all clear requirements, etc. But it's their call. These two opted to defer
out of caution. Neither had critical issues, one was failing backups that
was remote resolution, the other is installing some more CnPilot for their
end of year inventory in their warehouses. I'll do the access points later
in the week after hours, mask and gloves. I'll inform for a month or so
since guidance say there is a 90 day window you can potentially test
positive still even if having tested negative.
Customers define our access beyond wearing a mask. We have one internet
customer that provides paper zoot suites and footies, but shes immune
compromised and was doing that before the kungflu.

We got two new customers because in the last month a competitor's techs
handgun kept falling out of their hoodie pocket inside their homes. To be
honest I'm more concerned about loose guns than the bug. I'm guessing that
tech doesnt ask about ppe requirements in the homes either.

On Sun, Nov 29, 2020, 6:27 PM Jaime Solorza <[email protected]>
wrote:

> I set up a spare room at home at remote access office to offer as much
> remote support as possible.  Using Cozy, Cradlepoint and Anydesk on PCs...I
> use Zoom when necessary...
> Some support calls require on site visit so I observe all PPE
> recommendations.
>
> On Sun, Nov 29, 2020, 3:04 PM Matt Hoppes <
> [email protected]> wrote:
>
>> With cases of Covid skyrocketing are any of you considering moving the
>> office staff to remote work for the winter months?
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