We typically do email and text. Text is the best way, but not all customers will opt in to text messages. Customers usually see the text messages. They never check voicemail if they don't know the number. Email does get a few of them to notice, but phone calls seem pretty worthless. The spammers have ruined phone calling forever. At least that is our experience.
Regards, David Coudron -----Original Message----- From: AF <[email protected]> On Behalf Of Chuck McCown via AF Sent: Monday, April 12, 2021 8:39 PM To: [email protected] Cc: Chuck McCown <[email protected]> Subject: [AFMUG] Notifying customers What is the best way to notify customers of planned maintenance outages? Robocalls, text, email? Sent from my iPhone -- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com
