I would bet less than 3 percent of our customers dont have data on their phones.
On Wed, Apr 14, 2021, 5:31 PM Jan-GAMs <[email protected]> wrote: > let's see, your customer is in an outage and your method of reaching out > to them is via FB, email or twitter? what's wrong with this picture? > On 4/12/21 9:24 PM, Jesse DuPont wrote: > > We use a Facebook group and avoid posting anything except outages (planned > or otherwise) so they stick on it. > We will also do emails if we have a whole tower own for a planned outage. > > > *Jesse DuPont* > > Owner / Network Architect > email: [email protected] > Celerity Networks LLC / Celerity Broadband LLC > Like us! facebook.com/celeritynetworksllc > > Like us! facebook.com/celeritybroadband > > > On 4/12/21 8:39 PM, Steve Jones wrote: > > We have an alerts group on facebook customers can opt into, we ha e Twilio > half set up for powercode to message through, but it seems clunky, > otherwise we just update server plus to handle inbound calls. > > On Mon, Apr 12, 2021, 9:31 PM Chuck McCown via AF <[email protected]> wrote: > >> Wow, Twitter? I am not a Twitter user. I wonder if my customers are? >> >> Sent from my iPhone >> >> On Apr 12, 2021, at 7:48 PM, Andrew Haninger <[email protected]> wrote: >> >> >> Email and Twitter. >> >> On Mon, Apr 12, 2021, 21:40 Chuck McCown via AF <[email protected]> wrote: >> >>> What is the best way to notify customers of planned maintenance >>> outages? Robocalls, text, email? >>> >>> Sent from my iPhone >>> >>> -- >>> AF mailing list >>> [email protected] >>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>> >> -- >> AF mailing list >> [email protected] >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> >> -- >> AF mailing list >> [email protected] >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> > > > > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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