I can think of a lot of companies that Retardation Networks would be a fitting name for….
From: AF [mailto:[email protected]] On Behalf Of Chuck McCown via AF Sent: Tuesday, August 10, 2021 5:07 PM To: AnimalFarm Microwave Users Group <[email protected]> Cc: [email protected] Subject: Re: [AFMUG] Momentum Telcom? How about Retardation Networks or maybe Deceleration Data. Viscosity. From: James Howard Sent: Tuesday, August 10, 2021 3:35 PM To: 'AnimalFarm Microwave Users Group' Subject: Re: [AFMUG] Momentum Telcom? Since their backup provider is at the “other end” of the network from “momentum” I suppose they’re using Apathy (or Impotency was listed as another antonym for momentum) Telecom for that one. From: AF <[email protected]<mailto:[email protected]>> On Behalf Of CBB - Jay Fuller Sent: Tuesday, August 10, 2021 2:55 PM To: AnimalFarm Microwave Users Group <[email protected]<mailto:[email protected]>> Subject: Re: [AFMUG] Momentum Telcom? now the CEO has posted a video saying they had crews work through the night to connect their backup connection at the other end of the network. So I don't know if their main feed is back up or not. ----- Original Message ----- From: CBB - Jay Fuller To: AnimalFarm Microwave Users Group Sent: Tuesday, August 10, 2021 11:34 AM Subject: Re: [AFMUG] Momentum Telcom? They said they came up at 11:15 am. No reason for outage given. ----- Original Message ----- From: CBB - Jay Fuller To: AnimalFarm Microwave Users Group Sent: Tuesday, August 10, 2021 10:57 AM Subject: Re: [AFMUG] Momentum Telcom? do they sell through someone else? att perhaps? or use them for transport? ----- Original Message ----- From: Mark - Myakka Technologies To: AnimalFarm Microwave Users Group Sent: Tuesday, August 10, 2021 10:23 AM Subject: Re: [AFMUG] Momentum Telcom? Mark, Should clarify "1500+ Phone Lines". We don't use them for transit. -- Best regards, Mark mailto:[email protected] Myakka Communications www.Myakka.com<http://www.Myakka.com> ------ Tuesday, August 10, 2021, 11:20:52 AM, you wrote: We have about 1500 lines with Momentum. Rarely do we have an issue with them. They have 2 or 3 switches around the country, so they are fairly redundant. We have been with them for about 8 years. Really have no complaints. Customer service is very responsive. -- Best regards, Mark mailto:[email protected] Myakka Communications www.Myakka.com<http://www.Myakka.com> ------ Tuesday, August 10, 2021, 9:32:24 AM, you wrote: The local electric coop who is building a fiber network "to connect their substations" and will serve anyone they pass has been offline now for two days. Their provider is apparently this company. Any back story or inside info? from their facebook - 8/9/2021 - 8/10/2021 6:00 AM Update: Overnight communications with our carrier have yielded no results. Unfortunately, we still do not have an ETA on when the outage will be resolved. Please know our board, management, and Sprout team find this is as unacceptable as you do and this is not how we treat our subscribers. We will make this right. We will ensure this type of issue does not occur again. __________________ 8:00 PM Update: Guys, we are so very sorry for this outage! The information we've received so far is that the carrier has their engineers testing the connection and the only explanation is "difficulties at the core." It's not good news as we still have not been giving a cause, location or ETA. We will continue to work with the carrier until the issue is resolved and all of our subscribers are back online. We know everyone's patience, including ours, is wearing thin due to the lack of information and resolution. We will pass along any new information as it becomes available. _________________ 4:30 PM Update: We have sent an email communication to all of our subscribers with additional information, including the notice that a bill credit will be issued for this outage. Please check the email associated with your Sprout Account. Unfortunately, the short answer is we still do not have an ETA of when service will be restored and we still do not know the cause. The issue is in the connection from Atlanta via an internet carrier to us. There is no damage or cause on our side of the connection. __________________ 1:30 PM Update: We do not have an estimated time for service restoration. We are communicating with our service provider, and as soon as we hear any new information from them, we will let you know. __________________ We are experiencing an internet outage from our provider that is impacting all of our subscribers. 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