A bit more detail. If you need more flexibility than Google voice, Twilio is a provider which has a whole crap ton of products dealing with telephony.
More importantly for your situation they permit one to build a serverless application to handle your incoming calls and SMS. So you can say "when you receive a SMS, forward it onto these 6 cell phones and 4 email addresses" The functionality is so complete that people build entire call centers including hold queues, time on hold estimates, round Robin queues and so on. The erector set comment I made refers to the fact that they give you the tools, and docs and expect you to put them together to do what you want. In your case, I'd expect twiML being "hosted" in twiML bins might have enough functionality. On Thu, Feb 10, 2022, 6:35 PM Forrest Christian (List Account) < [email protected]> wrote: > Twilio will do exactly what you need. The gotcha is that it is a bit of > an erector set. > > On Thu, Feb 10, 2022, 4:25 PM Chuck McCown via AF <[email protected]> wrote: > >> Today, while doing some power wiring in the C.O. we shorted the battery >> and blew the battery disconnect circuit breaker. >> They guy doing it did not know that circuit breaker was behind a panel in >> the rectifier shelf. If you didn’t know how to open the fancy door that >> looks like a rectifier module you would have never found it. Took me a few >> minutes to remember there were circuit breakers in there. >> >> So everything was down for some time. Customers wanted to know how to >> contact us in the event our office phones were down (which they were). >> >> I would like to have a number they could text that would then forward >> that text to all of us that are involved in tech support. I googled sms >> forwarding but am not really seeing what I am looking for. >> >> Ideas? >> An old fashioned call answering service would be nice if they still >> exist. Lots of younger folks prefer texting though. >> -- >> AF mailing list >> [email protected] >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> >
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